Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Helps us keep up to date on our end user feedback!"

What do you like best about Bazaarvoice? I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. What do you dislike about Bazaarvoice? Their platform is a little difficult to naviagte at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, ...

"A robust and complete platform that offers great customer service"

What do you like best about Bazaarvoice? I really appreciate how thorough customer service is when there is an issue. The system is very complete, any information you want to find, you will! What do you dislike about Bazaarvoice? Sometimes it's easy to get lost in all the data since there is so much of it. The data is also scattered in different areas so its hard to be organized. What problems is Bazaarvoice solving and how is that benefiting you? We are benefiting tremendously from the ...

"A robust and complete platform that offers great customer service"

What do you like best about Bazaarvoice? I really appreciate how thorough customer service is when there is an issue. The system is very complete, any information you want to find, you will! What do you dislike about Bazaarvoice? Sometimes it's easy to get lost in all the data since there is so much of it. The data is also scattered in different areas so its hard to be organized. What problems is Bazaarvoice solving and how is that benefiting you? We are benefiting tremendously from the ...

"Great and Efficient"

What do you like best about Bazaarvoice? It is pretty seamless to work with Bazaar Voice. They answer issues quickly and getting the reviews is a very simple process. What do you dislike about Bazaarvoice? I wish they would put stricter guidelines on the reviews and what is tollerable. I have seen some people use our product not for its intended purposes and then give it a bad review when it doesnt work. What problems is Bazaarvoice solving and how is that benefiting you? We are able to get ...

"Great and Efficient"

What do you like best about Bazaarvoice? It is pretty seamless to work with Bazaar Voice. They answer issues quickly and getting the reviews is a very simple process. What do you dislike about Bazaarvoice? I wish they would put stricter guidelines on the reviews and what is tollerable. I have seen some people use our product not for its intended purposes and then give it a bad review when it doesnt work. What problems is Bazaarvoice solving and how is that benefiting you? We are able to get ...

"Great partner for UGC and reviews"

What do you like best about Bazaarvoice? Great customer service, very capable personnel. Their capabilities are top notch and a great resource to obtain ratings & reviews. Reliability and availability of their services are second to none. What do you dislike about Bazaarvoice? Their costs are very high, at least for developing regions. Also, their coverage in regions like Latin-America could be improved. I suggest they try and increase their understanding of the region so that they can come ...

"A must have for websites with reviews"

What do you like best about Bazaarvoice? - The syndication of reviews across all relevant websites - The dashboard is a great tool for all users and gives us the ability to follow-up with customers post-purchase - Great customer service and attention to detail when dealing with the concerns of my company and our implementation - A great resource for learning more about the power of reviews with their email whitepapers What do you dislike about Bazaarvoice? - Quite expensive still to ...

"Looks great on our site, helps garner reviews."

What do you like best about Bazaarvoice? A good-looking way to gather more reviews for my products. What do you dislike about Bazaarvoice? The back end can be slightly non-user friendly at times. The email formatting in particular stands out. What problems is Bazaarvoice solving and how is that benefiting you? Allowing us to have reviews on our website, and automatically sending review reminders to customers.

"good to start for new product launch"

What do you like best about Bazaarvoice? The review service are really great benifit for new product launch What do you dislike about Bazaarvoice? The "BV support "service person is always change, they help to get solution but keep changing would be better for one person. Recommendations to others considering Bazaarvoice: I would suggest Bazaarvoice can have better service to the customer, especially from the techinial supporting part. What problems is Bazaarvoice solving and how is that ...

"Great partner for UGC and reviews"

What do you like best about Bazaarvoice? Great customer service, very capable personnel. Their capabilities are top notch and a great resource to obtain ratings & reviews. Reliability and availability of their services are second to none. What do you dislike about Bazaarvoice? Their costs are very high, at least for developing regions. Also, their coverage in regions like Latin-America could be improved. I suggest they try and increase their understanding of the region so that they can come ...