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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

Empower your brand with customer-generated content.

3.8

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Bazaarvoice offers custom pricing plan

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Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

Spotsaas Editor’s POV

Bazaarvoice is a powerful platform for managing user-generated content, enhancing customer engagement and marketing efforts. Its global reach and analytics capabilities make it a valuable tool for businesses looking to leverage customer insights.Read more

Bazaarvoice pros and cons

  • Engagement platform

  • Customer-generated content

  • Marketing campaign support

  • Global reach

  • May require setup time

  • Limited to content management

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Showing 31-40 out of 529

AU

Anonymous User

08/10/23

5 out of 5

"A great way to interact with your consumers"

What do you like best about Bazaarvoice? I like being able to syndicate reviews to make the most of feedback we gather. What do you dislike about Bazaarvoice? I wish there were a few other platforms that allowed it... What problems is Bazaarvoice solving and how is that benefiting you? Speaking directly with consumers that have used our product. Giving others the confidence to try our product. Learning more about how our users use the product and ways they can be improved.

AU

Anonymous User

08/10/23

5 out of 5

"Bazaar Voice makes it easy to view customer reviews and their customer service is great!"

What do you like best about Bazaarvoice? Easy report setup, great customer service What do you dislike about Bazaarvoice? I don't think I can think of any dislikes What problems is Bazaarvoice solving and how is that benefiting you? We can see what customer like and dislike about our products and can take action.

AU

Anonymous User

08/10/23

5 out of 5

"Bazaar Voice makes it easy to view customer reviews and their customer service is great!"

What do you like best about Bazaarvoice? Easy report setup, great customer service What do you dislike about Bazaarvoice? I don't think I can think of any dislikes What problems is Bazaarvoice solving and how is that benefiting you? We can see what customer like and dislike about our products and can take action.

SM

Stephanie M

08/09/23

4.5 out of 5

"Easy to use and manage"

What do you like best about Bazaarvoice? There's a number of different products and services under one platform making it easy to use and implement. What do you dislike about Bazaarvoice? Sometimes the customer service / account management can feel a bit disconnected. What problems is Bazaarvoice solving and how is that benefiting you? Bazaar voice allows us to seed reviews and UGC on to target.com. We get audited on target.com content across all of our products and Bazaar Voice allows us ...

Read more

SM

Stephanie M

08/09/23

4.5 out of 5

"Easy to use and manage"

What do you like best about Bazaarvoice? There's a number of different products and services under one platform making it easy to use and implement. What do you dislike about Bazaarvoice? Sometimes the customer service / account management can feel a bit disconnected. What problems is Bazaarvoice solving and how is that benefiting you? Bazaar voice allows us to seed reviews and UGC on to target.com. We get audited on target.com content across all of our products and Bazaar Voice allows us ...

Read more

AU

Anonymous User

08/08/23

3 out of 5

"Good & Bad"

What do you like best about Bazaarvoice? BV is the best in the indusytry which can help from a SME perspective. Their network also covers the wider range of retailers. What do you dislike about Bazaarvoice? There is not much compeitition for the syndication which makes it challening to work with. BV is seen as very expensive and not postivie the ROI is all there. What problems is Bazaarvoice solving and how is that benefiting you? Product review collection & syndication

D

David “Zack” R

08/08/23

3 out of 5

"Bazaarvoice can get you reviews, process to obtain reviews can be improved as well as communication."

What do you like best about Bazaarvoice? Bazaarvoice is great for obatining reviews for your products. The user dashboard is convienent and easy to use. Reviews are obtained fairly quickly. Great for obtaining reviews and feedback on product prior to launch. What do you dislike about Bazaarvoice? I feel like the communication between our team and the bazaarvoice team can be improved. Multiple emails from different Bazaarvoice reps can be confusing. In our case we have items that are low ...

Read more

CJ

Craig J

08/07/23

5 out of 5

"Helps us keep up to date on our end user feedback!"

What do you like best about Bazaarvoice? I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. What do you dislike about Bazaarvoice? Their platform is a little difficult to naviagte at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, ...

Read more

CJ

Craig J

08/07/23

5 out of 5

"Helps us keep up to date on our end user feedback!"

What do you like best about Bazaarvoice? I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. What do you dislike about Bazaarvoice? Their platform is a little difficult to naviagte at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, ...

Read more

AU

Anonymous User

08/07/23

5 out of 5

"Bazaarvoice does great review moderation"

What do you like best about Bazaarvoice? Silent service. We are fully integrated, and only occasionally need to be involved in what they do for me. What do you dislike about Bazaarvoice? The Workbench could use a facelift. it is functional, but the aesthetics are older. What problems is Bazaarvoice solving and how is that benefiting you? We are able to moderate all of our incoming reviews. This allows us to save on our own automation and internal review staff.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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