Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Great service with a great network"

What do you like best about Bazaarvoice? 1 review is as valuable as 15 reviews for most of our products. The sampling network is very robust and although it does take some time to get it going, it is affordable and well worth it. What do you dislike about Bazaarvoice? Some processes are a bit manual and require spreadsheet submissions but it seems that every quarter more adn more is being done to make it more automated and easy to work with. What problems is Bazaarvoice solving and how is ...

"Helpful Organizational Tool"

What do you like best about Bazaarvoice? It is very helpful to have reviews come into one central place where they can be viewed and responded to all in the same platform. The auto-generated email is a great failsafe to prevent any reviews from falling through the cracks. The weekly report is also a great tool to summarize the previous week's reviews and interactions. What do you dislike about Bazaarvoice? The rejection codes are a bit generic and would love to see a few added that are more ...

"Bazaarvoice"

What do you like best about Bazaarvoice? I like how you can use filters to narrow your search. What do you dislike about Bazaarvoice? Sometimes figuring out what to filter can be confusing What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice helps me understand what our customers are having issues with and how we can improve our products.

"Easy to use and manage"

What do you like best about Bazaarvoice? There's a number of different products and services under one platform making it easy to use and implement. What do you dislike about Bazaarvoice? Sometimes the customer service / account management can feel a bit disconnected. What problems is Bazaarvoice solving and how is that benefiting you? Bazaar voice allows us to seed reviews and UGC on to target.com. We get audited on target.com content across all of our products and Bazaar Voice allows us ...

"Easy to use and manage"

What do you like best about Bazaarvoice? There's a number of different products and services under one platform making it easy to use and implement. What do you dislike about Bazaarvoice? Sometimes the customer service / account management can feel a bit disconnected. What problems is Bazaarvoice solving and how is that benefiting you? Bazaar voice allows us to seed reviews and UGC on to target.com. We get audited on target.com content across all of our products and Bazaar Voice allows us ...

"Bazaarvoice can get you reviews, process to obtain reviews can be improved as well as communication."

What do you like best about Bazaarvoice? Bazaarvoice is great for obatining reviews for your products. The user dashboard is convienent and easy to use. Reviews are obtained fairly quickly. Great for obtaining reviews and feedback on product prior to launch. What do you dislike about Bazaarvoice? I feel like the communication between our team and the bazaarvoice team can be improved. Multiple emails from different Bazaarvoice reps can be confusing. In our case we have items that are low ...

"Good & Bad"

What do you like best about Bazaarvoice? BV is the best in the indusytry which can help from a SME perspective. Their network also covers the wider range of retailers. What do you dislike about Bazaarvoice? There is not much compeitition for the syndication which makes it challening to work with. BV is seen as very expensive and not postivie the ROI is all there. What problems is Bazaarvoice solving and how is that benefiting you? Product review collection & syndication

"Bazaarvoice does great review moderation"

What do you like best about Bazaarvoice? Silent service. We are fully integrated, and only occasionally need to be involved in what they do for me. What do you dislike about Bazaarvoice? The Workbench could use a facelift. it is functional, but the aesthetics are older. What problems is Bazaarvoice solving and how is that benefiting you? We are able to moderate all of our incoming reviews. This allows us to save on our own automation and internal review staff.

"Helps us keep up to date on our end user feedback!"

What do you like best about Bazaarvoice? I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. What do you dislike about Bazaarvoice? Their platform is a little difficult to naviagte at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, ...

"Helps us keep up to date on our end user feedback!"

What do you like best about Bazaarvoice? I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. What do you dislike about Bazaarvoice? Their platform is a little difficult to naviagte at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, ...