Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"A must have for websites with reviews"

What do you like best about Bazaarvoice? - The syndication of reviews across all relevant websites - The dashboard is a great tool for all users and gives us the ability to follow-up with customers post-purchase - Great customer service and attention to detail when dealing with the concerns of my company and our implementation - A great resource for learning more about the power of reviews with their email whitepapers What do you dislike about Bazaarvoice? - Quite expensive still to ...

"Looks great on our site, helps garner reviews."

What do you like best about Bazaarvoice? A good-looking way to gather more reviews for my products. What do you dislike about Bazaarvoice? The back end can be slightly non-user friendly at times. The email formatting in particular stands out. What problems is Bazaarvoice solving and how is that benefiting you? Allowing us to have reviews on our website, and automatically sending review reminders to customers.

"good to start for new product launch"

What do you like best about Bazaarvoice? The review service are really great benifit for new product launch What do you dislike about Bazaarvoice? The "BV support "service person is always change, they help to get solution but keep changing would be better for one person. Recommendations to others considering Bazaarvoice: I would suggest Bazaarvoice can have better service to the customer, especially from the techinial supporting part. What problems is Bazaarvoice solving and how is that ...

"Great experience"

What do you like best about Bazaarvoice? Lots of features, great experience, easy import/export functionality What do you dislike about Bazaarvoice? A little bit less user friendly, takes a bit of time to figure it out, but once you do it's great. What problems is Bazaarvoice solving and how is that benefiting you? User generated content, social proof.

"Tried & True Syndication Tool With Sampling/Influencer Capabilities"

What do you like best about Bazaarvoice? Bazaarvoice is a reliable tool in ensuring that our product reviews are syndicated to our entire retail environment. We are also able to leverage their TryIt Sampling program to ensure we launch products with substantial reviews. What do you dislike about Bazaarvoice? Some of the technology that Bazaarvoice is built on is a bit clunky and can be difficult to find your way around in. Additionally, they use excel spreadsheets to run certain sampling ...

"Bazaarvoice Support"

What do you like best about Bazaarvoice? Bazaar support is always helpful and quick on their help. What do you dislike about Bazaarvoice? I sometimes feel like they don't always understand what I'm asking and I fins myself havng to reexplain what I need help with. What problems is Bazaarvoice solving and how is that benefiting you? Customer questions

"Easy platform to collect and syndicate reviews"

What do you like best about Bazaarvoice? Ease of use for consumers to leave reviews. Support and capability to identify insights from reviews to drive business decisions What do you dislike about Bazaarvoice? A bit tricky to set up, also due to the local website set up What problems is Bazaarvoice solving and how is that benefiting you? Collecting and syndicating customer reviews

"Ambiguity"

What do you like best about Bazaarvoice? The power of the product. The function for syndicating reviews is sureley one their greatest assets. What do you dislike about Bazaarvoice? I don't feel like it's really user friendly. The support team is totally amazing but the use of the platform is not really intuitive. What problems is Bazaarvoice solving and how is that benefiting you? We need to get access to our retailers reviews and questions and have our customer service answered.

"Mediocre"

What do you like best about Bazaarvoice? The software and the tools available are alright What do you dislike about Bazaarvoice? The sales team was terrible and the experience of negotiating our contract was absolutely unorofessional. The tool itself could also be improved. What problems is Bazaarvoice solving and how is that benefiting you? Power our reviews but other companies can do the same

"Bazaarvoice is easy to use, but know what you need."

What do you like best about Bazaarvoice? I love that bazaarvoice houses all my review sites in one simple location. It also allows us one central place to respond to retail reviews. What do you dislike about Bazaarvoice? I wish there was more ways to parse the reviews and allow myself to filter by key words and phrasing. What problems is Bazaarvoice solving and how is that benefiting you? We have a heavy focus on responding and providing troubleshooting steps to our customers. Since we have ...