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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

Empower your brand with customer-generated content.

3.8

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Bazaarvoice offers custom pricing plan

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Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

Spotsaas Editor’s POV

Bazaarvoice is a powerful platform for managing user-generated content, enhancing customer engagement and marketing efforts. Its global reach and analytics capabilities make it a valuable tool for businesses looking to leverage customer insights.Read more

Bazaarvoice pros and cons

  • Engagement platform

  • Customer-generated content

  • Marketing campaign support

  • Global reach

  • May require setup time

  • Limited to content management

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Showing 451-460 out of 529

AU

Anonymous User

01/02/18

4.5 out of 5

"Bazaarvoice as a partner"

What do you like best about Bazaarvoice? Bazaarvoice helps us to get good content on our part pages and helps our customers make decisions. What do you dislike about Bazaarvoice? There is not much to dislike. Some do not negative comments about our parts on the web site, but that is generally good information for our customers to be aware of. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice helps us to get more good, fresh content on our part pages. It also ...

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AU

Anonymous User

01/02/18

4.5 out of 5

"Manufacture user"

What do you like best about Bazaarvoice? Allows our company to review and answer direct consumer question, which helps allow others find help for similar questions. What do you dislike about Bazaarvoice? The server tends to fail, and load times tend to lag. Recommendations to others considering Bazaarvoice: Bazaar makes it easy to keep intouch with a large base of consumers and see how your products are lining up in reviews What problems is Bazaarvoice solving and how is that benefiting ...

Read more

AU

Anonymous User

01/02/18

5 out of 5

"Awesome"

What do you like best about Bazaarvoice? Bazaarvoice is always helping us improve reviews with new ideas that continue to push us to focus on improving our output What do you dislike about Bazaarvoice? I wish we could get more reviews without incentives. What problems is Bazaarvoice solving and how is that benefiting you? We use the reviews to ad validity and value to our .com site

AU

Anonymous User

01/02/18

5 out of 5

"Overall VERY happy"

What do you like best about Bazaarvoice? Everything is simple and easy to navigate while still being detailed and informative. The people at BazaarVoice are always willing to answer any questions I may have! Very impressed. What do you dislike about Bazaarvoice? Moderation could be better. I’ve had a few reviews mention that they had a great experience with customer service and the review will get rejected just at the mention of customer service. Not a big issue though, every few weeks I ...

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AU

Anonymous User

01/02/18

5 out of 5

"Simply the best service for Product Reviews and User Generated Content!"

What do you like best about Bazaarvoice? The assistance that I’ve received from their sales, tech support, and especially strategic services is second-to-none. They are prompt to respond, friendly, professional, and a great company to work with. What do you dislike about Bazaarvoice? Product Mapping issue with our products showing up in the wrong product categories. Took awhile to fix, but issue was likely on our end. Recommendations to others considering Bazaarvoice: I have no hesitation ...

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AU

Anonymous User

12/28/17

4.5 out of 5

"Objective independent product reviews to build value"

What do you like best about Bazaarvoice? It is a fair review system that is independent What do you dislike about Bazaarvoice? Still a few too many steps to submit first review What problems is Bazaarvoice solving and how is that benefiting you? Provide early and independent review of our products

JL

Jens L

12/15/17

5 out of 5

"Great and trustworthy tool for us in showing product reviews"

What do you like best about Bazaarvoice? I like the professional approach the Bazaarvoice team has in the startup and integration process of going live with their tool. I also like the features and flexibility we have with the Product Reviews and Q&A products. The moderation service is doing a good job, and I like how the product reviews are helping us with enriching the text we have on our website for SEO reasons. What do you dislike about Bazaarvoice? I would like to be able to see graphs ...

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AU

Anonymous User

12/15/17

5 out of 5

"Solid ratings + reviews platform "

What do you like best about Bazaarvoice? Bazaarvoice is a solid tool. I appreciate the strong human moderator team that keeps our published R&R content product-focused and on-topic. Over the last 7+ years, we've had a few dips in the road with our level of service, but are very happy with the support we receive now and the more immediate updates on their roadmap that we will leverage. If you are wanting a robust tool that connects the dots between customer reviews, shopper questions and ...

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AU

Anonymous User

12/15/17

3.5 out of 5

"curalate review"

What do you like best about Bazaarvoice? simple interface and well designed. Also makes productizing social posts easy. What do you dislike about Bazaarvoice? Honestly, not much from my experience so far. of the apps we use now or have used, this one seems to be the best. Recommendations to others considering Bazaarvoice: it works well What problems is Bazaarvoice solving and how is that benefiting you? social media scheduling and productizing of posts.

JD

Jim D

12/15/17

5 out of 5

"Fantastic solution & outstanding customer partnership"

What do you like best about Bazaarvoice? Bazaarvoice is always innovating their platform and looking for new opportunities to leverage consumer reviews and content. Their customer success teams are outstanding and put the clients needs first. I've been a customer of Bazaarvoice since 2007 at a wide variety of different companies. I'd highly recommend their solution to anyone looking to leverage consumer generated content. What do you dislike about Bazaarvoice? I don't have any dislikes. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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