Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Best Review Syndication Platform Out There"

What do you like best about Bazaarvoice? We use Bazaarvoice primarily to dive into consumer insight through their reviews, and Bazaarvoice provides all of the necessary filters, analytics, etc. in their dashboards that is needed to successfully generate these insights. The platform is easy to use and the Bazaarvoice reps are friendly and always willing to help us out. What do you dislike about Bazaarvoice? Of four of my brands, two are on an "older" platform. Consistency could be better, ...

"Solid product review engine"

What do you like best about Bazaarvoice? Easy to set up and implement. The information gathered from customers is helpful to others. What do you dislike about Bazaarvoice? Lacks graphics customization. Hard to measure the ROI of having the reviews. What problems is Bazaarvoice solving and how is that benefiting you? Help customers see what others are saying about products.

"Great Experience with Bazaar Voice!"

What do you like best about Bazaarvoice? When a mom is selecting a formula she looks to her family and friends to help make a decision. Our reviews have been able to empower moms to make a new choice in formula feeding, gaining trust quickly for a relatively unknown brand. What do you dislike about Bazaarvoice? We've had a good experience with BV. The cost can be high. What problems is Bazaarvoice solving and how is that benefiting you? We've been able to grow trust quickly with our ...

"Solid product review engine"

What do you like best about Bazaarvoice? Easy to set up and implement. The information gathered from customers is helpful to others. What do you dislike about Bazaarvoice? Lacks graphics customization. Hard to measure the ROI of having the reviews. What problems is Bazaarvoice solving and how is that benefiting you? Help customers see what others are saying about products.

"Bazaarvoice drives customer advocacy "

What do you like best about Bazaarvoice? The BV platform is extensible, flexible and customisable. Giving customers the ability to provide honest feedback on products drives advocacy. The data proves the presence of reviews delivers an uplift in conversion rates. What do you dislike about Bazaarvoice? The product reviews can sometimes be slow to load into the page and the submission form is not our ideal UX experience What problems is Bazaarvoice solving and how is that benefiting you? BV ...

"Great user interface"

What do you like best about Bazaarvoice? Simple to use. Easy to find information you are looking for. Changes can be published without development effort. What do you dislike about Bazaarvoice? Don't like having separate logins for Spark, Ratings/Reviews, and Curations. Recommendations to others considering Bazaarvoice: Do it. What problems is Bazaarvoice solving and how is that benefiting you? Giving buyers the ability to share reviews/photos with other potential customers.

"PIE was a huge success"

What do you like best about Bazaarvoice? Our rep is almost always available via phone call to help with an immediate issue. The dashboard is very easy to use. What do you dislike about Bazaarvoice? Sometimes a ticket submitted via their support system can be redirected multiple times before it gets to the right person. Recommendations to others considering Bazaarvoice: Enabled post interaction emails (PIE) as soon as possible. This will likely lead to a dramatic increase in review volume ...

"Bazaar Voice for Review Monitoring"

What do you like best about Bazaarvoice? I can read notifications via the email update and get these in real time. What do you dislike about Bazaarvoice? I sometimes get more than 1 notification for the same feedback reply and don't know how to delete this from occurring. What problems is Bazaarvoice solving and how is that benefiting you? This is helping us communicate with buyers who purchase on platforms other than our own and help them distinguish between the retailer and the ...

"Bazaar Voice for Review Monitoring"

What do you like best about Bazaarvoice? I can read notifications via the email update and get these in real time. What do you dislike about Bazaarvoice? I sometimes get more than 1 notification for the same feedback reply and don't know how to delete this from occurring. What problems is Bazaarvoice solving and how is that benefiting you? This is helping us communicate with buyers who purchase on platforms other than our own and help them distinguish between the retailer and the ...

"Do the job but I don't recommand it"

What do you like best about Bazaarvoice? - Moderation - Interface of managment/moderation (even if it has NOT changed a lot since 6 years) What do you dislike about Bazaarvoice? - Support are not usefull and reply very slowly - Response time of API is random - There is no SLA on the Bazaarvoice API (It's provided as it !) - No big evolution since 6 years - SIze if the bazaarvoice widget ! (+ 250 Ko javascript and 35 http requests to only display a review !) Recommendations to others ...