Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Takes the direct path to customer"

What do you like best about Bazaarvoice? BV is a simple to install solution that makes my website a place to connect with customers. What else is important? What do you dislike about Bazaarvoice? I dislike the path it took for us to realize the value BV provides. For a long time we thought developing and maintaining our own in house solution was better and cheaper, turns out it was a bad customer experience that didn't completely meet our needs. Recommendations to others considering ...

"Signing with Bazaarvoice is a no-brainer"

What do you like best about Bazaarvoice? Besides the major benefits that we derive from Conversations (Ratings and Reviews + Retail Syndication), another great program is their Sampling program with managed services. It is a great way to get reviews to go live with new product releases before they are launched. It provides an opportunity to enhance, optimize or address any issues before product officially launches to the public. We are also looking forward to launching Conversations to show ...

"Service that does what it promises to do."

What do you like best about Bazaarvoice? reliable knowledge and data, implementation process What do you dislike about Bazaarvoice? knowledge base, although i know this is receiving attention right now. What problems is Bazaarvoice solving and how is that benefiting you? it helps us to understand consumers' thoughts of our products. it gives us the opportunity to have a voice in the discussion. it helps us to fulfill a need with our retail customers.

"Business Boost"

What do you like best about Bazaarvoice? Opportunity for listening and acting according to Client's needs. What do you dislike about Bazaarvoice? Lack of support for Belarus and complex support for Arabic. What problems is Bazaarvoice solving and how is that benefiting you? We use Bazaarvoice across company also as input in R&D and NPD.

"An efficient platform with excellent support"

What do you like best about Bazaarvoice? The User Interface is very intuitive. From a back-end perspective, managing reviews and setting up reports is a breeze. Controlling the front-end UI through the provided platform is easy and with each update continues to get easier. The stats that are provided within the system make report generation a simple task. What do you dislike about Bazaarvoice? We've had maybe 1 Client Success Director that we weren't fond of a couple of years ago. However, ...

"Great investment!"

What do you like best about Bazaarvoice? The ease of working with our strategy and support teams. You see real time results. What do you dislike about Bazaarvoice? The occasional disconnect with syndication of reviews from our website to our customer's website. To be fair this is issue may not be on Bazaarvoice's side. Recommendations to others considering Bazaarvoice: Add more syndication networks (retailers). What problems is Bazaarvoice solving and how is that benefiting you? We were ...

"Bazaarvoice does a great job in both their offerings and the support areas"

What do you like best about Bazaarvoice? Not only are they responsive to my needs as a business, but they do a great job of support post deployment to ensure the experience is always top notch. What do you dislike about Bazaarvoice? The fact I have to have separate logins for workbench and spark What problems is Bazaarvoice solving and how is that benefiting you? Uptick in sales driven by reviews.

"Great technology partner"

What do you like best about Bazaarvoice? BazaarVoice offers quality service and works with us to provide the best user experience to our consumers, as well as provide the needed data and analytics to inform our marketing. Additionally, their product roadmap is sound, and they are leveraging the data and insights from their core product to smartly inform new ventures. What do you dislike about Bazaarvoice? There are some legacy elements of their product, like their syndication services, that ...

"Longtime Bazaa voice Client"

What do you like best about Bazaarvoice? The ability to easily capture VOC about products and services. I also like the qtrly review with my success manager. What do you dislike about Bazaarvoice? I struggle a bit with creating and understanding the analytics report. Recommendations to others considering Bazaarvoice: Try it for 30 days and see how much you learn about your customers perception of your products. What problems is Bazaarvoice solving and how is that benefiting you? Understand ...

"Bazaarvoice is a great partner"

What do you like best about Bazaarvoice? They try to find ways to work with us in a positive way without being overly "sales-pitchy". They have even helped us with internal communication and reporting. What do you dislike about Bazaarvoice? Would be great to have them offer more things What problems is Bazaarvoice solving and how is that benefiting you? Ratings and Reviews - customer feedback.