Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Client Success team and customer service have been a highlight."

What do you like best about Bazaarvoice? The responsiveness and helpfulness of the Client Success team makes a difference. We likely would not see the value of Bazaarvoice without the consistent attention. What do you dislike about Bazaarvoice? The Accounts Payable/Receivable have been a challenge over the years. There are ongoing errors with the invoicing information, so much so our Procurement and Finance dread working with their Bazaarvoice counterparts. Recommendations to others ...

"Everything you want to know is right at your fingertips!"

What do you like best about Bazaarvoice? I love the ability to control things on my end like the questions in the submission form. It helps me understand my customers and to identify trends with vendors, and even our sales people. What do you dislike about Bazaarvoice? The UI isn't all thet sexy if you ask me. When I sort for photo reviews, the experience is super choppy. What problems is Bazaarvoice solving and how is that benefiting you? We are solving issues with production, consumer ...

"Great system for ratings and reviews"

What do you like best about Bazaarvoice? We primarily use ratings and reviews. This is simple enough to set up and run. The moderation team is efficient. Showing our product reviews on our webpage has been very benificial for us What do you dislike about Bazaarvoice? As with all one size fits all ststems it has things I would change, but in the grand scheme of things it is minor details Recommendations to others considering Bazaarvoice: I recommend it, lots of upside and they generally do a ...

"Great Ratings and Reviews Platform!"

What do you like best about Bazaarvoice? It gives your customer a chance to leave valuable and honest feedback What do you dislike about Bazaarvoice? The interface and look and feel of the user area could be optimised a lot better. What problems is Bazaarvoice solving and how is that benefiting you? Improving customer service, product functionalities, website content

"Great Service"

What do you like best about Bazaarvoice? Bazaarvoice has great service. My client success director is great and their technical services team is very helpful and quick to respond. Their configuration hub is super easy to use - it's great to be able to make changes on the fly. What do you dislike about Bazaarvoice? I honestly can't think of anything. Service is great. What problems is Bazaarvoice solving and how is that benefiting you? traffic volume, consumer perception

"Bazaar Voice - a great partner"

What do you like best about Bazaarvoice? How quick they (BV) are to solution some issues we bring up to them. What do you dislike about Bazaarvoice? If I had to say, it would be...be more cutting edge. What problems is Bazaarvoice solving and how is that benefiting you? Product reviews. Definitely realized some conversion benefits, and improvement on certain items like product descriptions as a result.

"Using BV for past year"

What do you like best about Bazaarvoice? How supportive and accessible the reps are. What do you dislike about Bazaarvoice? The reporting is difficult to personalize What problems is Bazaarvoice solving and how is that benefiting you? CGC and how to get more views/reviews onto Macy's. I've realized that strong ratings/reviews lead to higher SLS and conversion.

"Trusted partner"

What do you like best about Bazaarvoice? I always receive quick and thorough replies to my questions. The support team is friendly and supportive of my company's needs. What do you dislike about Bazaarvoice? there are so many variations of reports it is hard to determine what I need. What problems is Bazaarvoice solving and how is that benefiting you? Review syndication; tracking of Q&As; review responding

"Really positive experience on all fronts with Bazaarvoice"

What do you like best about Bazaarvoice? Personally working with Bazaarvoice for ove 2 years has been a real pleasure. As we renewed our focus on driving ratings and reviews, the team has facilitated requests, proposed ideas, looked for solutions and overall been a great partner. What do you dislike about Bazaarvoice? The only thing that has been a challenge has been how strict Bazaarvoice are with ensuring that every review captured is from an authenticated reviewer. It makes it tough to ...

"Easy to use for our company and really important for our success"

What do you like best about Bazaarvoice? Automatic email to customers (with a connection with Magento) and from that email we have tons of content and pictures of their accomplishment. What do you dislike about Bazaarvoice? Nothing, except the price. From what I know it's not cheap! What problems is Bazaarvoice solving and how is that benefiting you? Send automatic emails, so I don't have to do it manually.