Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"works fine for reviews and questions, but the system is not user friendly"

What do you like best about Bazaarvoice? I like that the system syndicates content to our retailer customers based on UPCs and the report it shows to attribute the effect of our website reviews on the retailer sites. The on page form is easy to use for customers. What do you dislike about Bazaarvoice? The set-up is difficult due to high level of complexity for the data feeds. It is not compatible with our on-search provider due to the complexity of the XML output file. Was not able to ...

"Great way for customers to leave reviews"

What do you like best about Bazaarvoice? That it's easy and quick. I also like that Conversations will be able to customise more questions per product. What do you dislike about Bazaarvoice? It can be a bit clunky. But I think this will be solved with Conversations when we transfer over. What problems is Bazaarvoice solving and how is that benefiting you? We want customers to leave reviews and answer questions that other customers might have regarding fit of product, effectiveness and ...

"Superb Social Managing Platform"

What do you like best about Bazaarvoice? All of the capabilities of the reporting tools available. What do you dislike about Bazaarvoice? The process of learning the reporting tools was quite difficult. What problems is Bazaarvoice solving and how is that benefiting you? We use Bazaarvoice to ensure we are providing detailed responses to questions our customers ask via retailer websites. This platform helps close the gap and helps us to provide the excellent customer service we strive to ...

"The Power of Crowds"

What do you like best about Bazaarvoice? The ability to hear and see what consumers are experiencing and share that data within our organization for insights and advancement. What do you dislike about Bazaarvoice? Streamlined reporting across all BV tools does not yet exist so many of the reports we pull require manual compiling. There's also a lack of visibility to reporting through Connections to see overall product review and Q&A data for our products at retail. It would be great to be ...

"Great for Syndicating with Retailers"

What do you like best about Bazaarvoice? We use bazaarvoice to collect reviews on our home site and then to syndicate to our retail partners. What do you dislike about Bazaarvoice? Price is more than we like. Syndication can break at times. What problems is Bazaarvoice solving and how is that benefiting you? Increase the number and quality of reviews on our retail partners websites.

"BV"

What do you like best about Bazaarvoice? UGC Social Content we recently integrated into our website. Super easy to manage using the dashboard. What do you dislike about Bazaarvoice? Server outages sometimes, but other than that no issues. What problems is Bazaarvoice solving and how is that benefiting you? Consumer engagement and over all social media growth

"Provides Transparency To Consumers"

What do you like best about Bazaarvoice? Robust user facing platform and great support team What do you dislike about Bazaarvoice? Backend platform setup is a bit difficult What problems is Bazaarvoice solving and how is that benefiting you? Providing unbiased reviews on our products from real consumers to the rest of the market

"4 Ways to Win Big with Bazaarvoice"

What do you like best about Bazaarvoice? 1. Syndication! 2. Connections 3. One stop shop for review monitoring (minus Amazon) 4. BV Customer Support What do you dislike about Bazaarvoice? Reporting can sometimes be inconsistent. I wish Amazon would hop on board! What problems is Bazaarvoice solving and how is that benefiting you? Syncing reviews with our retailers- Helps drastically with volume and improved star rating. Being able to respond to our customers- We have amazing feedback on our ...

"Best User Review Service Available"

What do you like best about Bazaarvoice? Great people, easy to implement and excellent best practice implementation support, and the service is easy to use for our customers. What do you dislike about Bazaarvoice? The cost is relatively high, however it is lower than other services, and when you consider the amount of moderation involved, which saves us huge time and resources,, overall it is good value. What problems is Bazaarvoice solving and how is that benefiting you? Having user ...

"Great service all the way from implementation, training, final execution and follow up."

What do you like best about Bazaarvoice? The entire team at Bazaaravoice stayed with me from execution to post program evaluation. On several occasional, the team would provide me with specific tactics for success (both technical and promotional), even today continue to follow up with strategies for achieving the best results possible for our business. What do you dislike about Bazaarvoice? You need a team of programmers and developers to assist with the technical implementation. A smaller ...