Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Excellent platform for connecting with third party customers "

What do you like best about Bazaarvoice? Bazaarvoice is an excellent tool in order to reach out to customers, and answer any product related questions that they may have on retailer websites. What do you dislike about Bazaarvoice? Sometimes the layout and paths to find the reviews can be a little confusing, especially when trying to order reviews in chronological order. Recommendations to others considering Bazaarvoice: Consider this for connecting with a wider audience if products are for ...

"Easy Interaction"

What do you like best about Bazaarvoice? Bazaarvoice is very user-friendly in its interface design. We really like that user reviews are easy to scroll through because all the information is in one spot with no need to click in and out of them. It's also easy to customize your views based on certain search criteria to fit your needs. What do you dislike about Bazaarvoice? They've really cranked up the amount of reviews that get approved by the Bazaarvoice team. Previously, we would look at ...

"Good Overall"

What do you like best about Bazaarvoice? Syndication to online retailers. Questions and answers. What do you dislike about Bazaarvoice? Technology can be glitchy and hard to deal with at times. Their support team is great though, and gets right back to you. What problems is Bazaarvoice solving and how is that benefiting you? We have generated lots of reviews through our website, that we syndicate to our online retailers.

"Great e-commerce tool for Instagram with some bugs"

What do you like best about Bazaarvoice? Instagram is the primary platform for one of my brands, and they frequently leverage it for e-commerce. Tagging products is straightforward, and the analytics are pretty robust, as far as social data goes. What do you dislike about Bazaarvoice? I have had some difficulty with the accuracy of their analytics, and the different ways they report certain metrics. However, their support team is really excellent in quick and thorough ...

"Good platform "

What do you like best about Bazaarvoice? That you’re able to sort by recent posts or recent comments and respond directly from vuralate. What do you dislike about Bazaarvoice? I don’t really have any issues with Curalate off of the top of my head. Recommendations to others considering Bazaarvoice: It’s a benefit to use Curalate if toggling between several social media platforms. Curalate seems to update a lot quicker than Iconosquare which is helpful when wanting to ensure timely customer ...

"Great way to get your message heard!"

What do you like best about Bazaarvoice? I love that by using Bazaarvoice we are able to receive direct feedback from our consumers. We've been able to be very proactive with the information provided by the system. What do you dislike about Bazaarvoice? No, dislikes! Everything is great thus far. What problems is Bazaarvoice solving and how is that benefiting you? We're able to gain priceless consumer insight and correct tons of issues.

"A good service for managing reviews "

What do you like best about Bazaarvoice? It's very easy to navigate and see the current status of all your views. What do you dislike about Bazaarvoice? Once you answer reviews and questions, it can take very long for them to answer the "completed" queues - i would like to see them switch queues faster. What problems is Bazaarvoice solving and how is that benefiting you? We are able to respond to reviews and questions in a timely manner, usually the day of! It really helps with customer ...

"Best service for capturing reviews"

What do you like best about Bazaarvoice? This company provides a clear, concise way to gather authentic reviews and allow us to curate images and more content than we could without this solution. What do you dislike about Bazaarvoice? Not being able to cherry pick images attributed to reviews to show the best image from a customer first instead of whatever they uploaded first. Gathering content using their Curations program continues to present challenges to ensure we are getting everything ...

"Great platform!"

What do you like best about Bazaarvoice? The ease of use and ability to navigate with much training. Customer service is responsive and helpful. The reporting is thorough and account team is always willing and able to assist and brainstorm ways to make the user experience better thus improving the reviews on your respective website. What do you dislike about Bazaarvoice? There is a clear separation between the dashboard and the help center, two different platforms so its a bit cumbersome. I ...

"works fine for reviews and questions, but the system is not user friendly"

What do you like best about Bazaarvoice? I like that the system syndicates content to our retailer customers based on UPCs and the report it shows to attribute the effect of our website reviews on the retailer sites. The on page form is easy to use for customers. What do you dislike about Bazaarvoice? The set-up is difficult due to high level of complexity for the data feeds. It is not compatible with our on-search provider due to the complexity of the XML output file. Was not able to ...