Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Bazaarvoice helps us correct product flaws"

What do you like best about Bazaarvoice? Bazaarvoice lets us collect great content and reviews from our users that we can syndicate to our various retail networks. What do you dislike about Bazaarvoice? I wish the live chat function in the support community was working. The last few times I have tried to use it, nobody has been online. What problems is Bazaarvoice solving and how is that benefiting you? We are able to correct product flaws or better explain assembly steps if they are ...

"Good Platform, Well organized, Lacking next level features"

What do you like best about Bazaarvoice? Cleanliness of the data and interface. Reporting is fairly easy. What do you dislike about Bazaarvoice? Not everything is intuitive. Some of the items are nested a bit too well. The visualizations are not stellar but they accurately reflect what is needed. What problems is Bazaarvoice solving and how is that benefiting you? Legitimizing products.

"Solid Reviews Platform"

What do you like best about Bazaarvoice? Since our company sells the same product across multiple websites, the compatibility of syncing up all of those reviews across those channels is crucial for us. This has proved imperative for us because we are now able to have rich content populate across all of our sites and in turn, provide customers with additional information that they wouldn't have otherwise. What do you dislike about Bazaarvoice? The outdated and clunky user interface is one of ...

"BV has provided the social proof we've been looking for"

What do you like best about Bazaarvoice? BV has been a big part of our website for a few years now and the social proof elements have gone a long way in helping out individual loan agents generate business. What do you dislike about Bazaarvoice? I wish that there was more flexibility with regards to designing dashboards as well as designing emails that the end user receives. What problems is Bazaarvoice solving and how is that benefiting you? BV has helped us combat years worth of negative ...

"Just recently introduced to Bazaar Voice"

What do you like best about Bazaarvoice? The ability to search and match products. What do you dislike about Bazaarvoice? currently, not knowing enough about the interface. What problems is Bazaarvoice solving and how is that benefiting you? improved functionality between websites and mobile apps

"Good tool to get unique content to your webstore"

What do you like best about Bazaarvoice? This is a very good tool to get unique content and answer to questions which will help our customers. What do you dislike about Bazaarvoice? One thing that I would like to have is A/B-testing tool for email templates. Recommendations to others considering Bazaarvoice: Answers from previous customers is also very good feature. What problems is Bazaarvoice solving and how is that benefiting you? We have got much SEO-benefits from this tool, unique ...

"Great Review Portal"

What do you like best about Bazaarvoice? The ability to respond to questions and reviews from one place. What do you dislike about Bazaarvoice? Sometimes the work bench can be buggy and I would like more data. What problems is Bazaarvoice solving and how is that benefiting you? We use it as a tool for VOC. Marketing leverages the reviews in content and our quality team is constantly listening to see where we have problems.

"Great management platform"

What do you like best about Bazaarvoice? I've enjoyed using Bazaarvoice for years now to manage and respond to reviews. It offers a lot of valuable insights into product issues, as well as opportunities to learn from the suggestions of customers. Plus, they provide exceptional customer service. What do you dislike about Bazaarvoice? The dashboard for Bazaarvoice can be intimidating at first. There are a lot of options! What problems is Bazaarvoice solving and how is that benefiting ...

"Bazaar Voice - Data "

What do you like best about Bazaarvoice? BazarVoice provides a lot of data and processes/curates information so we can show in the website. So as a source of data, reviews, questions or curation of images it's great. What do you dislike about Bazaarvoice? The support tends do be very disconnected from the reality and technical detail. Recommendations to others considering Bazaarvoice: Support more the API side of the business instead of trying to sell the hosted solution. What problems is ...

"A good solution for some"

What do you like best about Bazaarvoice? Bazaarvoice's handy javascript implementation works great for those who aren't overly concerned with customization and need a powerful solution with minimal work. What do you dislike about Bazaarvoice? For users who wish to customize or use an API-only solution, Bazaarvoice isn't a good fit. The pricing model does not scale if only using the API and support for the API is lacking as only a small percentage of its users fit into this ...