Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Maybe good for larger companies but not for small ones"

What do you like best about Bazaarvoice? Not much. We felt completely unsupported and lost. What do you dislike about Bazaarvoice? If we were a larger company this may have made sense. BEcause we are still in early growth mode we disliked virtually the entire experience. Recommendations to others considering Bazaarvoice: Make sure you understand the benefits vs the size of your company. Hard to aggreagte reviews etc when you re still growing. What problems is Bazaarvoice solving and how is ...

"Excellent service and partners"

What do you like best about Bazaarvoice? Commitment to serving the client without being overly aggressive or pushy What do you dislike about Bazaarvoice? Reporting tools can feel clunky at times What problems is Bazaarvoice solving and how is that benefiting you? Lack of volume in our native reviews on site. We have seen SEO and conversion lift by building confidence in products

"Pros and Cons"

What do you like best about Bazaarvoice? It was effective gaining reviews for our new .com account. As this came from our site the customers were providing honest feedback that helps customers and encourages sales. What do you dislike about Bazaarvoice? Customers from our website sales were contacted and requested to leave reviews on our new .com account. We had to have a third party download the necessary info due to our site design which was not cost effective and took away from reviews ...

"Good experience but needed design updates"

What do you like best about Bazaarvoice? I like how it integrates well within Salesforce for all of our B2C sites (Lehigh Outfitters, SlipGrips, and Lehigh Safety Shoes). What do you dislike about Bazaarvoice? I wish that the overall design of Bazaarvoice was easier to navigate. Some of the sections to customize are hard to find. What problems is Bazaarvoice solving and how is that benefiting you? We are able to curate reviews and better connect with our consumer base to drive sales and ...

"Even bigger potential"

What do you like best about Bazaarvoice? A lot of channels, a lot of possibilities. There needs to be a way to tie it all together for more simpliclity on the user reporting and admin end. So much information can be gleaned. What do you dislike about Bazaarvoice? The portal for curations. Not user-friendly or robust enough for reporting. Recommendations to others considering Bazaarvoice: Learn about all the tools. What problems is Bazaarvoice solving and how is that benefiting you? Unsure ...

"Pros and Cons"

What do you like best about Bazaarvoice? It was effective gaining reviews for our new .com account. As this came from our site the customers were providing honest feedback that helps customers and encourages sales. What do you dislike about Bazaarvoice? Customers from our website sales were contacted and requested to leave reviews on our new .com account. We had to have a third party download the necessary info due to our site design which was not cost effective and took away from reviews ...

"Upgrade to the new Bazaarvoice Conversations platform"

What do you like best about Bazaarvoice? Bazaarvoice implementation and technical support team have been excellent. Very responsive. What do you dislike about Bazaarvoice? Bazaarvoice Spotlight's product not fully React compatible. One bug has taken a significant amount of time to rectify. What problems is Bazaarvoice solving and how is that benefiting you? Giving our customers a forum for Product reviews, questions and answers

"Great platform once integrated to your website"

What do you like best about Bazaarvoice? I love the that our reviews are moderated by a person. The account management allows for easy management of reviews. The reviews display on product details is what I would expect from such platform and there is a way to match to brand color which is a plus. What do you dislike about Bazaarvoice? Syncing products is a two steps process and you can not tell is the sync failed for a few hours or a day at time. For the cost I should be able to upload a ...

"Excellent Platform"

What do you like best about Bazaarvoice? Bazaarvoice offers a wide range of features that are easily implemented into any custom build or situation. Allowing reviews of specific products to feed into multiple locations is a great feature that has been very helpful. What do you dislike about Bazaarvoice? The multiple account sign-in pages can be a bit confusing. This could be solved by having one single sign on account used to log in for everything. What problems is Bazaarvoice solving and ...

"Powerful tool for business"

What do you like best about Bazaarvoice? Bazaarvoice is well-designed and easy to use. There is extensive documentation that helps one understand the terms and how to use to software. What do you dislike about Bazaarvoice? My only complaint is that some sections load slowly. What problems is Bazaarvoice solving and how is that benefiting you? We're now able to manually approve social media posts in-house to add to our site. The software makes this a relatively easy process.