Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Increased Reviews 7x in One Year"

What do you like best about Bazaarvoice? Automated product review emails. Syndication to retailers. Ability to answer reviews and questions on retailer website. We also use Social Commerce which has been a great addition to our PDP pages allowing us to display UGC. What do you dislike about Bazaarvoice? Power Reviews confusion. Customer Service seemed to not be very streamlined at the beginning but has improved recently. Have had some turnover with our account managers but that is natural ...

"I would recommend BV"

What do you like best about Bazaarvoice? Easy to pull reports on reviews. Easy integration. What do you dislike about Bazaarvoice? Pricing of some add ons is high Some limitation on filtering reviews and questions for items under white label. What problems is Bazaarvoice solving and how is that benefiting you? It is solving the problem of monitoring customer reviews, and the benefit is that it allows to take action on common complains.

"Great service with wonderful support."

What do you like best about Bazaarvoice? We have utilized Bazaaarvoice services for multiple years. The team at BazaarVoice is very knowledgeable and quick to respond. I know we are not their biggest client, but we are always treated like we are. They share insights to help grow your business and help you initiate any of their suggestions. The support staff is also accommodating and responsive. What do you dislike about Bazaarvoice? It is such a robust system that it is nearly impossible to ...

"Bazaarvoice is THE review platform"

What do you like best about Bazaarvoice? BV pixel is hot- red hot. I can't believe just a small amount of code hosted on your checkout can provide so many reviews. The customizable What do you dislike about Bazaarvoice? More intuitive backend interface is needed as multiple areas are called the same thing but go to different sections. What problems is Bazaarvoice solving and how is that benefiting you? How to automate sending out reviews and then managing and responding to those reviews in ...

"This has been a lifesaver for finding great content. The insights are super helpful as well."

What do you like best about Bazaarvoice? I like the ability to source UGC, schedule stories, and download insights in excel. This allows us to feed the data into our reports every week. What do you dislike about Bazaarvoice? The app version of Bazaarvoice could use some work. I've run into several glitches there - having to open in Instagram multiple times, not being able to copy links, etc. What problems is Bazaarvoice solving and how is that benefiting you? We're able to source great ...

"This has been a lifesaver for finding great content. The insights are super helpful as well."

What do you like best about Bazaarvoice? I like the ability to source UGC, schedule stories, and download insights in excel. This allows us to feed the data into our reports every week. What do you dislike about Bazaarvoice? The app version of Bazaarvoice could use some work. I've run into several glitches there - having to open in Instagram multiple times, not being able to copy links, etc. What problems is Bazaarvoice solving and how is that benefiting you? We're able to source great ...

"Great platform with so many options and dependable analytics"

What do you like best about Bazaarvoice? The Instagram insights tools, especially the feed engagement insights and competitor analysis. What do you dislike about Bazaarvoice? Don't like the UGC permissions tool too much, can sometimes be innacurate. What problems is Bazaarvoice solving and how is that benefiting you? Automated posting to Instagram and insights for what to post and when.

"Baazarvoice has helped our brand with social media and influencer management for many years!"

What do you like best about Bazaarvoice? The platform is extremely user friendly and has a variety of features that they are constantly improving and making the best of the best. What do you dislike about Bazaarvoice? Pulling analytics from Baazarvoice is sometimes tricky and inaccurate, especially when pulling lifetime data. What problems is Bazaarvoice solving and how is that benefiting you? They are beginning to add new features to the platform - recently Reels! They also continue to ...

"Bazaarvoice has helped me keep our brand social channels organized and on schedule"

What do you like best about Bazaarvoice? I love the automatic posting feature because it helps me to keep everything on schedule so our followers are satisfied with our social presence. What do you dislike about Bazaarvoice? Sometimes Bazaarvoice can lag a little bit when posting on IG - especially when I am tagging accounts in an auto-post. Recommendations to others considering Bazaarvoice: Do your research! And set up a call to learn how to most efficiently use the platform What problems ...

"Great provider for authentic ratings & reviews"

What do you like best about Bazaarvoice? The workbench and in detail insights that you can gain from the information. What do you dislike about Bazaarvoice? We can't see in detail syndication information other than stats & sources. The insights dashboard could offer more insights too and flag areas of concerns rather than us having to proactively look for areas of concern. What problems is Bazaarvoice solving and how is that benefiting you? It is allowing us as a business to use review data ...