Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"The best in shoppable UGC."

What do you like best about Bazaarvoice? We use several Bazaarvoice products, but enjoy social commerce for sharing our social content on retailer PDPs for a great omnichannel experience. What do you dislike about Bazaarvoice? There is no downside to Bazaarvoice. It's easy to use and we find countless benefits. Implementation is a breeze and configuration platforms are intuitive, even for non-technical teams. What problems is Bazaarvoice solving and how is that benefiting you? We leverage ...

"Robust Platform but Lacks Updated UI and Customization Options"

What do you like best about Bazaarvoice? I like that the platforms provide a business solution that can handle a mountain of data and can connect UGC to multiple country websites and brands at the click of a button. What do you dislike about Bazaarvoice? I don't like that the platform is very limited from a design standpoint and customization standpoint. It doesn't leave room to make our experience unique from other BV clients without heavy developer resources. What problems is Bazaarvoice ...

"Excellent Solution for Reviews and Q&A"

What do you like best about Bazaarvoice? - good handling - sampling works - reports What do you dislike about Bazaarvoice? - implementation with complicated product catalogues could be faster What problems is Bazaarvoice solving and how is that benefiting you? - showing reviews to the customer to increase conversion - Q&A helps customer to understand the product better and also helps other customers

"A great way to generate reviews"

What do you like best about Bazaarvoice? The ability to generate reviews from multiple sources, from leaving them directly on the website, to the post-interaction email, and even API's to link it with third party programs, which makes it really easy to get reviews from multiple sources. In addition, the ability to syndicate to other retailers is a big plus What do you dislike about Bazaarvoice? We have accounts set up spanning multiple countries, and some settings on our current ...

"Bazaarvoice help your company to earn in trust and quality content"

What do you like best about Bazaarvoice? Bazaarvoice is a really good advantage for your company. The customer himself can create content, share their opinions, ask questions etc. All this, help your business to increase the content provided and the trust. What do you dislike about Bazaarvoice? Maybe in the future, we can have video content in addition of photos and text. Il will help to generate more qualified content. What problems is Bazaarvoice solving and how is that benefiting ...

"Bazaarvoice is THE review platform"

What do you like best about Bazaarvoice? BV pixel is hot- red hot. I can't believe just a small amount of code hosted on your checkout can provide so many reviews. The customizable What do you dislike about Bazaarvoice? More intuitive backend interface is needed as multiple areas are called the same thing but go to different sections. What problems is Bazaarvoice solving and how is that benefiting you? How to automate sending out reviews and then managing and responding to those reviews in ...

"Bazaarvoice is THE review platform"

What do you like best about Bazaarvoice? BV pixel is hot- red hot. I can't believe just a small amount of code hosted on your checkout can provide so many reviews. The customizable What do you dislike about Bazaarvoice? More intuitive backend interface is needed as multiple areas are called the same thing but go to different sections. What problems is Bazaarvoice solving and how is that benefiting you? How to automate sending out reviews and then managing and responding to those reviews in ...

"Great service with wonderful support."

What do you like best about Bazaarvoice? We have utilized Bazaaarvoice services for multiple years. The team at BazaarVoice is very knowledgeable and quick to respond. I know we are not their biggest client, but we are always treated like we are. They share insights to help grow your business and help you initiate any of their suggestions. The support staff is also accommodating and responsive. What do you dislike about Bazaarvoice? It is such a robust system that it is nearly impossible to ...

"Increased Reviews 7x in One Year"

What do you like best about Bazaarvoice? Automated product review emails. Syndication to retailers. Ability to answer reviews and questions on retailer website. We also use Social Commerce which has been a great addition to our PDP pages allowing us to display UGC. What do you dislike about Bazaarvoice? Power Reviews confusion. Customer Service seemed to not be very streamlined at the beginning but has improved recently. Have had some turnover with our account managers but that is natural ...

"Great platform for syndicating reviews"

What do you like best about Bazaarvoice? Easy to use platform and a great way to pull additional reviews through from brands to your website. What do you dislike about Bazaarvoice? There isn't much I dislike, perhaps a more user friendly way to add products to the catalog. What problems is Bazaarvoice solving and how is that benefiting you? Limited organic reviews.