Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Bazaarvoice's comprehensive tools have been very valuable to us"

What do you like best about Bazaarvoice? They are constantly improving their platform and take initiative to give suggestions to how we can continue to see success with the help of their products. The account manager is professional and friendly. What do you dislike about Bazaarvoice? There's really nothing I dislike about them. What problems is Bazaarvoice solving and how is that benefiting you? We are able to gain access to and use UGC on our site and in emails to show our customers what ...

"Bazaarvoice's comprehensive tools have been very valuable to us"

What do you like best about Bazaarvoice? They are constantly improving their platform and take initiative to give suggestions to how we can continue to see success with the help of their products. The account manager is professional and friendly. What do you dislike about Bazaarvoice? There's really nothing I dislike about them. What problems is Bazaarvoice solving and how is that benefiting you? We are able to gain access to and use UGC on our site and in emails to show our customers what ...

"Valuable contribution in the customer journey"

What do you like best about Bazaarvoice? Provides a service that our customers have been requesting What do you dislike about Bazaarvoice? Not the same offer available yet for all social platofrms What problems is Bazaarvoice solving and how is that benefiting you? Ability to link UGC with customers who are interested in purchasing at the time they are interested in purchasing.

"Our UGC tool of choice"

What do you like best about Bazaarvoice? I like the breadth of features that are available to me as an administrator that I can turn on to make the data collection an distribution more valuable What do you dislike about Bazaarvoice? Like all companies, we have been hit by turnover and the retraining of account people takes time away from more important tasks. Recommendations to others considering Bazaarvoice: Test drive all competitors to get a real feeling of how robust they are. Find out ...

"Bazaarvoice's Social Commerce solution is a no brainer"

What do you like best about Bazaarvoice? A seamless and intuiative system to gather UGC and increase time on site, average order value and increase in CTRs. What do you dislike about Bazaarvoice? The social platform side isnt intergrated with all other channels and no indepth social insight. What problems is Bazaarvoice solving and how is that benefiting you? Gives us the ability to put strong and engaging UGC in front of our customers throughout their shopping or browsing journey. Helps us ...

"Our UGC tool of choice"

What do you like best about Bazaarvoice? I like the breadth of features that are available to me as an administrator that I can turn on to make the data collection an distribution more valuable What do you dislike about Bazaarvoice? Like all companies, we have been hit by turnover and the retraining of account people takes time away from more important tasks. Recommendations to others considering Bazaarvoice: Test drive all competitors to get a real feeling of how robust they are. Find out ...

"Bazaarvoice's Social Commerce solution is a no brainer"

What do you like best about Bazaarvoice? A seamless and intuiative system to gather UGC and increase time on site, average order value and increase in CTRs. What do you dislike about Bazaarvoice? The social platform side isnt intergrated with all other channels and no indepth social insight. What problems is Bazaarvoice solving and how is that benefiting you? Gives us the ability to put strong and engaging UGC in front of our customers throughout their shopping or browsing journey. Helps us ...

"My BV experience"

What do you like best about Bazaarvoice? I love how UGC content is easily showcased in BV and how we can easily review and use the content. I like the scheduling component. What do you dislike about Bazaarvoice? I don't like how you are not able to mass delete influencers from the influencer list and if you delete from a sub-list it doesn't automatically delete from the influencer master list! I also wish that we could mass request rights for UGC content. I don't like how when you add a ...

"Love this tool!"

What do you like best about Bazaarvoice? I love that I'm able to customize my platform to my liking. It's easy for me to navigate on the backend and also extremely engaging for my audience and consumer. What do you dislike about Bazaarvoice? Some of the coding on the backend can be a bit confusing. Thankfully the BV team is super helpful in setting up calls or providing assistance when I have quesitons. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice gives ...

"The best in shoppable UGC."

What do you like best about Bazaarvoice? We use several Bazaarvoice products, but enjoy social commerce for sharing our social content on retailer PDPs for a great omnichannel experience. What do you dislike about Bazaarvoice? There is no downside to Bazaarvoice. It's easy to use and we find countless benefits. Implementation is a breeze and configuration platforms are intuitive, even for non-technical teams. What problems is Bazaarvoice solving and how is that benefiting you? We leverage ...