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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

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3.8

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Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

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Showing 181-190 out of 529

AU

Anonymous User

11/10/22

5 out of 5

"Great product and even better customer support."

What do you like best about Bazaarvoice? The customer support. The people know the product inside out. What do you dislike about Bazaarvoice? Response times in support. It can take over a week. What problems is Bazaarvoice solving and how is that benefiting you? Understanding moderation guidelines and API queries.

MM

Michael M

11/10/22

5 out of 5

"Great all in one platform with next level customer support"

What do you like best about Bazaarvoice? It's nice to use one platform for all my reviews, both for my company's website and partner websites that we syndicate our reviews. What do you dislike about Bazaarvoice? The site can feel split up into different sections that you have to back out of and into others, but, with that said, it's not that bad, and I know they are bringing updates to the platform that will completely fix that issue. What problems is Bazaarvoice solving and how is that ...

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AU

Anonymous User

11/10/22

5 out of 5

"Great product and even better customer support."

What do you like best about Bazaarvoice? The customer support. The people know the product inside out. What do you dislike about Bazaarvoice? Response times in support. It can take over a week. What problems is Bazaarvoice solving and how is that benefiting you? Understanding moderation guidelines and API queries.

MM

Michael M

11/10/22

5 out of 5

"Great all in one platform with next level customer support"

What do you like best about Bazaarvoice? It's nice to use one platform for all my reviews, both for my company's website and partner websites that we syndicate our reviews. What do you dislike about Bazaarvoice? The site can feel split up into different sections that you have to back out of and into others, but, with that said, it's not that bad, and I know they are bringing updates to the platform that will completely fix that issue. What problems is Bazaarvoice solving and how is that ...

Read more

RB

Rachel B

11/10/22

4.5 out of 5

"Great Platform for Managing Ratings & Reviews"

What do you like best about Bazaarvoice? The Insights platform provides helpful data like coverage, average rating and sentiment for our existing reviews. It also tracks reviews by source and let's us dig into specific reviews as well. What do you dislike about Bazaarvoice? Pulling data for specific date ranges can be difficult and not cumulative, making historical reporting a bit tricky. What problems is Bazaarvoice solving and how is that benefiting you? It allows us to syndicate reviews ...

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PN

Pete N

11/10/22

3.5 out of 5

"Great team to work with, however there could be more technical updates to suit business system."

What do you like best about Bazaarvoice? Great team to work with and they understand your needs. What do you dislike about Bazaarvoice? Technical needs could be addressed more as there are greater needs across businesses. What problems is Bazaarvoice solving and how is that benefiting you? I think it comes down to meeting all business needs, which always is difficult due to every business being different.

KA

Kader A

11/03/22

4.5 out of 5

"filtering is very detailed and descriptive"

What do you like best about Bazaarvoice? You can immediately see which content is liked or disliked, and the intervention What do you dislike about Bazaarvoice? changing the date filter when you switch to another page What problems is Bazaarvoice solving and how is that benefiting you? We can see brand-related content immediately and send it to collaborator based on content status

AW

Angelique W

10/31/22

4.5 out of 5

"Intuitive, Engaging, Monetizing"

What do you like best about Bazaarvoice? We are able to garner a wide variety of User Generated content and reflect on our website on PDPs, etc. seamlessly. What do you dislike about Bazaarvoice? I wish that when I removed an image from one gallery it would give me the option to remove from others / all. No complaints about the general program. What problems is Bazaarvoice solving and how is that benefiting you? UGC generation. Tracking and reporting. Shopable / curated link for our link in bio.

AU

Anonymous User

09/22/22

5 out of 5

"Delivering shopper experiences with a difference"

What do you like best about Bazaarvoice? Ease is Customer acquisition Data Driving techniques New Product Launch Faster ROI and reduced time to market Increase Margins What do you dislike about Bazaarvoice? Not assessed yet and need feedback from the team What problems is Bazaarvoice solving and how is that benefiting you? Ease is Customer acquisition Data Driving techniques New Product Launch Faster ROI and reduced time to market Increase Margins

AU

Anonymous User

09/22/22

5 out of 5

"Delivering shopper experiences with a difference"

What do you like best about Bazaarvoice? Ease is Customer acquisition Data Driving techniques New Product Launch Faster ROI and reduced time to market Increase Margins What do you dislike about Bazaarvoice? Not assessed yet and need feedback from the team What problems is Bazaarvoice solving and how is that benefiting you? Ease is Customer acquisition Data Driving techniques New Product Launch Faster ROI and reduced time to market Increase Margins

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].