Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Collaborative and simplr

What do you like best? Ease of use and ability to see actions of team members in tasks What do you dislike? Sometimes has issues with the interface on mobile devices What business problems are you solving with the product? What benefits have you realized? Building a website. Easy to collaborate, and dates for tasks help keep everything on track

Great Tool For Project Managers and Contractors Alike

What do you like best? The simplicity of the tool. I found Basecamp one of the easiest tools to learn of any I've used on the web - and I've used many of them! Basecamp is graphically well designed, and they've left out all the bloat. It's really a super easy way to interact with a team on the web without having to spend hours (days?! learning how to use the program that's supposed to be saving you time to begin with. What do you dislike? No way to allow for bulk user inputs. As our ...

Great for Using Across Different agencies

What do you like best? That it helps with collaboration when you aren't all under one roof. We have an agency and it helps keep them up to date on stuff. What do you dislike? You can be assigned a task and you get reminded about the task, but you can't see the project based on the task in your email notificatins. Also it does tend to get overwhelming when you have every single task even for projects that havent' started yet. Recommendations to others considering the product If ...

Great tool

What do you like best? I like the collaboration and the reminders about upcoming tasks. I like that there is a place to write random thoughts and questions that you seem to forget in meetings or emails. What do you dislike? Too many email notifications until you disable them. Recommendations to others considering the product Recommend using this as a supplemental tool. What business problems are you solving with the product? What benefits have you realized? We were lacking ...

Great for project management

What do you like best? I really enjoy the simple act of creating lists and checking them off. Basecamp also lets us share certain files of the project with the What do you dislike? Basecamp 2 is great and really affordable. Now that Basecamp 3 has rolled out, the cost has more than doubled and can't justify the upgrade. Staying with 2. What business problems are you solving with the product? What benefits have you realized? Project management and customer feedback loop.

Very easy to use and have quick navigation

What do you like best? I liked all features in one page. Not so fancy thing. Point to point things are included. Adding of To Do, managing list in a easy way and notification are good things and managed in very simple way. What do you dislike? It is showing time like. Only last 1-2 days show show in time line. anyhow we don't use timeline. there can be a button if we click, it should show timeline. otherwise showing time by default is no use. What business problems are you ...

For our more sticky discussion

What do you like best? We use it alongside Slack and ClubHouse. Basecamp is where our more "persistable" discussion happens, where we want to make a record of an idea or take a kernel and back and forth. Also where we share designs for feedback, documents between developers and designers and so on. What do you dislike? Campfire is a little lacking these days. What business problems are you solving with the product? What benefits have you realized? Easy to go back and revisit group ...

Easy To Use But Expensive For This Type Of Solution

What do you like best? Basecamp is super easy to use. The solution has just what you would expect from a project management tool. Features like defining project scope, assigning tasks, creating timelines and uploading files. What do you dislike? Basecamp is just a bit pricey for a small business. You pay per number of projects. A small company with 10+ projects can quickly burn throw their project allotment. Additionally, my team found it very impersonal to be assigned tasks from the ...

My favorite project management tool

What do you like best? It was actually a client that turned me on to Basecamp. I liked how he was organizing projects, and adapted the style for my own client work - down to the exact software. Basecamp is great for collaboration, and for keeping track of deadlines. I love its simplicity. What do you dislike? It's hard to think of something I don't like about Basecamp - I think it's very much what you make of it. However, sometimes on certain browsers there's an error that causes media ...

Simple and organized

What do you like best? I like that you can easily see milestones in a calendar view and also finding outstanding "to dos" by who they are assigned to is very helpful for organization. What do you dislike? I would like to be able to easily search for completed "to dos", just like I do for the ones that are outstanding. Recommendations to others considering the product Very easy to use project management tool that has the most basic needs. What business problems are you solving with ...