Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Did not scale well with our agency

What do you like best? Its very quick to get things on the calendar and everyone can see what's going on at once. For a large ongoing project with lots of collaboration, I can see how this is very useful. What do you dislike? Since everything is very open ended, there isn't really any reporting available. As our agency grew, it was difficult to manage the overall workload and determine the bandwidth of the team. Individual users had a hard time seeing what they were supposed to do and ...

Great for staying organized

What do you like best? Ease of adding tasks, being able to assign tasks to team members, and using the calendar view to see what's due today and what's coming up. What do you dislike? Inability to assign a task to more than one person, and inability to create new projects from e-mail. What business problems are you solving with the product? What benefits have you realized? Solving the problem of projects and tasks falling through the cracks. If it's in basecamp and you or someone in ...

Pretty good for design team

What do you like best? It's a good place to message informally about design and share previews before uploading our final assets to JIRA. What do you dislike? I wish there was a bit more customization. Like adding meeting rooms to my schedule. What business problems are you solving with the product? What benefits have you realized? It allows us to concept without interruption from outside parties.

Basecamp

What do you like best? The ease of communicating with, collaborating, and sharing documents with a team. What do you dislike? The overall design of the site is not very attractive or appealing. What business problems are you solving with the product? What benefits have you realized? With Basecamp, communicating with a team is made easy. Uploading documents to share with other users is simple and secure and provides a great medium for this versus having to email documents. The way ...

LOVE basecamp!

What do you like best? For large projects with many moving parts spanning months/years (or that are ongoing basecamp is the perfect place to save save all necessary documents, emails, images, notes and more regarding the status of the project. What do you dislike? Projects can become too convoluted with too many participants. What business problems are you solving with the product? What benefits have you realized? Keeps each person accountable for their individual portion of a ...

Slightly confusing to navigate

What do you like best? Ability to look at what others are contributing. What do you dislike? It's not always clear how to load documents to the correct location. What business problems are you solving with the product? What benefits have you realized? Communication.

Better than Basic Basecamp

What do you like best? I have enjoyed using basecamp for several different projects including parties, putting together teams in different parts of the state has been great. What do you dislike? I would like to have CRM functionality with Basecamp. It would be great if my contacts were included in Basecamp as well. What business problems are you solving with the product? What benefits have you realized? I hosted a party with over 400 guests and brought togethe teams to work on ...

Simple Project Management software great for team environments

What do you like best? It's incredibly easy to use and keeps everyone on the team up to date What do you dislike? I have yet to discover anything about the product that is unsatisfactory. What business problems are you solving with the product? What benefits have you realized? Organization, Team communication. Having a central place to manage and track all projects that everyone can access has been incredibly helpful, and the schedule view of to-do's makes it easy to stay on track

Good team discussion board! We don't utilize all parts of the platform.

What do you like best? It's an easily understood and easily used platform for project organization. Each of our departments has a general project discussion board. It is easy to search through old discussions. It is nice that it integrates with Google Drive. It is also easy to upload attachments direct from the desktop. What do you dislike? I wish there was more general training in BaseCamp best practices. I am not sure if we are using it in the exact way it was designed. Looking at ...

BASECAMP is a great intro tool...

What do you like best? Simple interface and easy navigation, which are key to engaging your team in that type of collaborative process. Starting in 2016, we had a team of 60+ professionals collaborating from all over WA State, in a project through Causeway. What do you dislike? No option to upgrade. We used BASECAMP to manage the collaboration between professionals in our field across the state of WA. At one point, we felt that we needed a more robust product and we had to look ...