Basecamp Reviews in July 2025: User Ratings, Pros & Cons

Decent service, but could be better.

What do you like best? I like that it is easy to use and customer service gets back in a day. What do you dislike? I don't like that it is clunky to use and kind of weird to manage things. Hard to figure out on own without expertise. What business problems are you solving with the product? What benefits have you realized? I keep organized and it helps me keep everything orderly in my business. Very important.

Basecamp - great tool for teams

What do you like best? We used to work on Atlassian tools like Jira and Confluence + Slack as a communication tool. Now we're running on Basecamp and it was the good move - running projects it's easier than it used to be in Jira. What do you dislike? When it comes to chatting it's not so effective as Slack used to be. The biggest con is a lack of users list :( You can select only last 8 pings you did. And if you want to ping other people you need to write their name to select them. ...

Good Experience with Basecamp

What do you like best? The ease of communicating with different types of documents, images, etc. with people from different businesses all in one place with tracked conversations What do you dislike? I don't love how the email notifications come in with people's responses. I always have to download pictures first to see the comments. Recommendations to others considering the product Great way to collaborate on shared projects. Secure and very easy to use! What business problems are ...

Easy task management

What do you like best? Being able to assign tasks to multiple people at once. What do you dislike? Navigation can be tricky when looking for items. Recommendations to others considering the product Best for use in teams. What business problems are you solving with the product? What benefits have you realized? Task management. This allows us to not miss deadlines.

Fully featured and priced right

What do you like best? The simplicity of the product, for the most part its straight forward and easy to use. Everything is laid out well in the interface. The interface itself is crisp and clean. What do you dislike? Some of the features are not very powerful or fully featured. I wish that there was more customization available. What business problems are you solving with the product? What benefits have you realized? collaboration between our team and the vendors team in deploying ...

The Best Basecamp

What do you like best? Basecamp is extremely easy to manage and prioritize projects and their deadlines, which allows for a fast-paced work environment for a team of people. What do you dislike? Your project queue may seem overwhelming at times, but it is easy to chose what projects have priority by switching to weekly or monthly scopes. Recommendations to others considering the product Use Basecamp if you want to organize, prioritize, and evaluate your queue of projects in an ...

BaseCamp Review

What do you like best? That every team member can linked in and all conversations/communications are recorded, which minimizes miscommunication and staff saying they didn't know What do you dislike? I do not think the platform is that user friendly, it is a rather bulky platform. What business problems are you solving with the product? What benefits have you realized? We use it for our SEO team and website design to keep all communication straight, because there are so many people ...

Simple and useful

What do you like best? Very straight-forward, simple workflow for managing projects and tasks. What do you dislike? Honestly nothing really. Wish we would have started using Basecamp sooner. Recommendations to others considering the product We have tried other solutions for task management but found Basecamp to be most simple to use while perfect to get the job done. What business problems are you solving with the product? What benefits have you realized? Basecamp keeps our ...

Project Management Software

What do you like best? Ablity to control member participation. What do you dislike? Not being able to disclude Basecamp Owner from projects. What business problems are you solving with the product? What benefits have you realized? Communications issues with different levels of projects. There is a trail of the project happenings and changes.

Best Tool in My Toolbox

What do you like best? Basecamp keeps my team and my projects on track. The best thing about it is it keeps a history of those long projects that never seem to end. Team members can pick up where other team members have left off, and often having access to that history saves a ton of time with not having to explain everything, training, etc. Newcomers can jump right into the projects. What do you dislike? It's hard to think of anything I don't like - Gosh, we've been using it for well ...