Basecamp Reviews in June 2026: User Ratings, Pros & Cons

Easy to use with lots of features

What do you like best? Campfire chats, weekly polls, document sharing What do you dislike? Mobile display options, could have more interesting themes What business problems are you solving with the product? What benefits have you realized? Keeping a big group organized, having shared to do lists

Very useful for small or big projects

What do you like best? It's very intuitive, with an awesome interface and it loads very fast. What do you dislike? It would be very good if we could integrate it with other platforms. Recommendations to others considering the product Very simple to use and trustworthy. What business problems are you solving with the product? What benefits have you realized? I usually create apps with different teams around the world, so with Basecamp I have the ability to coordinate what is ...

Great for Collaborating and Communication

What do you like best? Basecamp is a great tool to track communication, collaborate with multiple people on projects and share files! What do you dislike? The trail of communication can sometimes become a bit convoluted as there are many ways to converse through this tool. Recommendations to others considering the product The best way to use basecamp is to think of how it can benefit your team based on how you manage project sand plan to track them. From there, ensure that it's ...

Establishing a Base Skill Level was Difficult

What do you like best? Basecamp has become a valuable tool for planning and communication for our small dispersed team. I found the transition to Basecamp difficult and there wasn't anything that felt intuitive but the hard work has been rewarded. What do you dislike? Learning curve was difficult and steeper than I expected. Recommendations to others considering the product The setup hard work is well worth the effort What business problems are you solving with the product? What ...

Great for archiving emails and tracking hours

What do you like best? The ability to copy a basecamp email address and the email is archived under the relevant project in basecamp. This has proven very helpful when multiple team members need to be aware of what transpired on a project in the past, but may not have been a part of the conversation originally. What do you dislike? I wish the hours tracking had the ability to be more granular, i.e. hourly rate per person if it varies. What business problems are you solving with the ...

Workflow & Organization Tool

What do you like best? Basecamp lets me organize my process and workflow better than other management tools I've come across. I can have private projects or team projects going at once, and I can assign individual tasks out to other members easily. What do you dislike? I haven't found anything yet that I need to do, and can't do here. What business problems are you solving with the product? What benefits have you realized? Great real-time task-management. Love that it emails out ...

Awesome tool for interaction with clients

What do you like best? Responding works well even if you just answer through email. What do you dislike? If account is suspended, you are not able to even login and look for the information. What business problems are you solving with the product? What benefits have you realized? Communication with clients. Clients think it;s convenient.

Simple Project Management Tool

What do you like best? Basecamp is a great asset for our dispersed team to manage tasks, segment projects and keep ourselves accountable. What do you dislike? I don't have many complaints in terms of the functionality. We sometimes run into bugginess with deleting and moving tasks which are resolved by refreshing the page. What business problems are you solving with the product? What benefits have you realized? It allows us to stay on track with ongoing and short-term projects.

Our Best Client Communication Tool

What do you like best? The ability to keep on going communication and documentation in an organized and accessible format. What do you dislike? I dislike the campfire conversation component. It is clunky and not easy to get to. We use Slack in place of this feature. Recommendations to others considering the product I recommend Basecamp 2 over Basecamp 3 especially as a client communication hub. What business problems are you solving with the product? What benefits have you ...

Basecamp keeps our events from imploding

What do you like best? Robust, detailed shared task lists, project definitions, and discussions. Everyone can see the whole project and have accountability to do their own part that we're depending on. It includes calendars, files, and all the stuff we need to really dive into getting an event together. What do you dislike? Basecamp is a little too featureful for personal task management use. So I have to operate 2 systems - one for the team and one for my personal projects and items ...