NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Last updated:
BackHQ - Service Desk Software

BackHQ Pricing Plans in 2026

Streamline employee requests and boost productivity.

Get Pricing Details

Trusted by 2M+ software buyers annually.

Main Features

  • Knowledge Base
  • Multi-Channel Communication
  • Self Service Portal
  • Ticket Management

Pricing

  • BackHQ offers custom pricing plan

Get Pricing Details

BackHQ Pricing

Visit website
"Intuitive platform"

Free Trial

Not available

Starting Price

Custom pricing

Pricing Model

Quotation Based
Visit website

How much does BackHQ cost?

Startup

Individuals & small teams
  • Out-of-the-box workflows

  • Chatbot (Slack or Teams)

  • Unlimited teams & requests

  • HR & wiki integrations

  • Expert seats - Up to 3

  • Teams - Unlimited

  • Automated events - Unlimited

  • Request - Unlimited

Show more +

Enterprise

Large teams & enterprises
  • All features from growth plus,

  • Automation engineer

  • Multiple chatbots

  • Custom 'From' email addresses

  • Single sign-on & directory sync

  • Expert seats - Flexible

  • Teams - Unlimited

  • Automated events - Unlimited

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? BackHQ supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from BackHQ's official website as of May 2026. For the latest pricing, visit their website.

Spotsaas advisor
See if BackHQ fits your team
  • Get a custom BackHQ demo
  • Real pricing — no sales pressure
  • Matched to your team size & needs

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

BackHQ does not offer a free trial or free plan. All plans are paid. Contact the BackHQ team for a demo or visit their pricing page for current options.

BackHQ offers Quotation Based pricing. View all BackHQ pricing plans →

The starting price is not disclosed by BackHQ. You can visit BackHQ pricing page to get the latest pricing.

BackHQ does not currently offer a free plan. All plans are paid. Visit the pricing page to see current options.

Annual billing discounts vary by plan. Visit BackHQ's pricing page to compare monthly vs annual rates.

Most SaaS products including BackHQ allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check BackHQ's terms or contact their support team for details.

BackHQ offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale. See all plans to find the best fit.

Help & Contact

BackHQ Support Options

Customer ServiceOnline
LocationBerlin, Berlin

Connect with BackHQ

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].