Backblaze Reviews in September 2026: User Ratings, Pros & Cons

Hoax Backup Software (Worst ever)

I've used them initially to backup my storage drive and external drives. As soon as I unplug the external drives, the cloud backup delete them automatically. Its a moronic backup software. Who would delete the files after the drive is unplugged? What is the purpose of getting such backup software if it couldn't do simple things as backing up the files properly and waiting user confirmation before deleting files. Its the worse software ever created. I would give negative 10 stars if that's ...

Terrible (0/10)

Terrible. I signed up as a reseller and they’ve done everything in their power to avoid paying me. Delay tactics, additional paperwork, passing me round departments. I am appalled at their behaviours.

I read several outstanding reviews for…

I read several outstanding reviews for Backblaze in 2019 by professionals in the computer field. HOW WRONG THEY WERE!!! My hard drive crashed and it has been a complete nightmare for my tech to manually retrieve all the information from Backblaze. I have very little data on my computer when compared to other users so it should have been a very simple process as it had been in the past with Carbonite. RUN DON'T WALK IF YOU EVER CONSIDER BACKBLAZE AS A CLOUD ...

BackBlaze is not a good service

Extremely unhappy with BackBlaze.Have no access to an old phone number attached to my BackBlaze account. Had to do a fresh install of Windows due to a crash. Boom, no way of accessing my account. Might have been my fault, but support are incredibly stubborn and unwilling to even entertain me suggesting there are other ways to prove my identity. Just so black and white. Really blunt and unhelpful. And at the end of the support email, info about cancelling my account. Cancelling means the ...

My EHD crashed and burned and I had to…

My EHD crashed and burned and I had to rely on my BackBlaze back up to recover years and years of photos, videos and photoshop work. The process to download it all was tedious because I had to break up chunks due to large file sizes. Now that I'm several weeks past the final back up, I'm realizing that I'm missing tons of individual files (mostly seems to be photos) and I'm devastated that I don't have them. The backup through BackBlaze was supposed to ensure I had them.

I've had BB for a few years now

I've had BB for a few years now. I only recently have had an issue. My iMac hd crashed after 10 years! I have a new one now and need my info off the old backed up HD. I did the inherit thing they suggested and it is taking forever. I thought I would just be adding anything new to the old back up in the cloud, but, it has been backing up my new hd for over a week. It only hasGB of data on the new HD! What is going on!? I have gone over my data usage and it still isn't done! I can't talk to ...

Simply not fit for purpose

Simply not fit for purpose. Unreliable and inconsistent, constantly dropping the connection and not reliably backing up files. Has taken up a huge amount of my time attempting to resolve all the various issues, and help/support was poor. Online backup needs to be fit and forget, otherwise what's the point? Honestly, this software fails on pretty much every count. I've wasted my money as they lock you in for 1-2 years and won't refund unless you cancel within the first 30 days. Avoid.

Can't trust backblaze

I have been using backblaze for 6 months but can no longer trust it. First there was an inconsistency in November, resulting in a system freeze that I spent about an hour sorting out. Now, worse, I have an email saying 'missing computer - 14 days' which should happen if you are disconnected from the internet for a period. However, I have NOT been disconnected from the internet and Backblaze on my Mac says I am completely up to date! I have gone online to check and sure enough, recent files ...

They didn't held what they promised

They breached what they promised - I was on a long vacation so after my debit card was not fully charged they deleted my whole data. (They only tried charged my card once)I was only informed twice 5 and 1 day in advance.I asked for a full refund, I will post updates here.On their info-site "articles/219361957-B2-Non-payment-procedures"here they state they would inform me every 5 days!NEVER AGAIN!Also, their client sucks hard! You have to wait hours in order for the update process to start. ...

Very happy so far

Very happy so far. I had them for about 3 years.I never had to restore anything yet. But the software and the tech support are very good. I just reformatted the computer and their response was less than 24hs.The value too. Pretty impressed actually.