Backblaze Reviews in September 2026: User Ratings, Pros & Cons

Product never worked as meant to

Product never worked as meant to. Whats more its impossible to delete from Mac and has pop ups every hour!! literally its uninstalled, blocked notifications and still coming up. Avoid at all costs!

Blocked login with unhelpful tech support

When last attempting to login to their website, found that I was no longer getting a code pushed to my phone for 2 factor verification. Could no longer access my backup. That led to four days of tedious back and forth with very weak tech support. No one could explain why verification codes were no longer being sent. Was asked to send a library file to them only to be told it didn’t match what they had. What does that tell you about the integrity of my backup? I asked them to delete the ...

I love the peace of mind Backblaze gives me!

What do you like best? It backs up my cp automatically and all my external hard drives. What do you dislike? You have to connect external hard drives once every 30 days or data will be removed from the cloud What business problems are you solving with the product? What benefits have you realized? Peace of mind that I will never lose my photography clients work.

Effective Back Up Support

What do you like best? I like the unlimited back up for my computer, and how user friendly it is, I also really appreciate the price, much lower than may of their competitors. What do you dislike? I do wish that it offered mobile back up. The scheduling options are also a bit more sparse and there could be a few more scheduling options added. Recommendations to others considering the product It really minimizes the amount of work you need to do to protect your files and really helps to ...

Avoid - Poor Service And Restore Doesn't Work!

As other reviews have said, everything seems great up until the point you actually need to do a restore. I recently purchased a new computer and, rather than copying the files directly from my old PC to the new one, I thought I'd test out Backblaze by restoring the files I'd backed up to their service.Before I could download anything, their system explained that my files all needed to be compiled into one ZIP folder, then they would be available for download - it said this process should ...

Avoid - Poor Service And Restore Doesn't Work!

As other reviews have said, everything seems great up until the point you actually need to do a restore. I recently purchased a new computer and, rather than copying the files directly from my old PC to the new one, I thought I'd test out Backblaze by restoring the files I'd backed up to their service.Before I could download anything, their system explained that my files all needed to be compiled into one ZIP folder, then they would be available for download - it said this process should ...

Try a restore, you'll quickly cancel!

Everything seems slick until you try to restore. The web portal starting prepping my restore into a single zip file. It gave an estimate of 20 minutes to prepare the file for download. That was FOUR days ago. If you have a backblaze account try to restore.. you'll see what I mean. A backup application or service is only as good as it's restore capability. You cannot rely on this service at all when it comes to the important/critical component of restoring

nightmare

It was awful experience. On the 10 DEC 2018 my PC failed with burnout and when I got a new PC I failed to restore from BB but had to use my external hard drive image and other means to restore my data to march 2018. and then get data from others.From the 21 December 2018 daily and sometimes more than daily, for 10 days, I communicated with support and just went round and around in circles. The whole thing exhausted me and got nowhere. I am 76 and have been using computers since 1970 but ...

I would absolutely NOT recommend Backblaze…

I would absolutely NOT recommend Backblaze to anyone who expects service & professionalism. It has been a nightmare dealing with them.I recently bought a new MacPro & emailed Backblaze so I could restore the backed up data to my new computer. They sent me a USB hard drive which I found difficult to use ; I am not tech savvy. I had to unlock the drive. Then the drive backed up for a few seconds & stopped. At one point the support point person (who sometimes gave me an answer to my question ...

I would absolutely NOT recommend Backblaze…

I would absolutely NOT recommend Backblaze to anyone who expects service & professionalism. It has been a nightmare dealing with them.I recently bought a new MacPro & emailed Backblaze so I could restore the backed up data to my new computer. They sent me a USB hard drive which I found difficult to use ; I am not tech savvy. I had to unlock the drive. Then the drive backed up for a few seconds & stopped. At one point the support point person (who sometimes gave me an answer to my question ...