AskNicely Reviews in July 2026: User Ratings, Pros & Cons

NPS surveys can now be in operation in a simpler and effective manner.

PROS & CONS What are the best aspects of this product? AskNicely is so simple to ste up. You can hit the ground running in a short period of time. Thanks to their useful tools, it was easy to take in proper contact that require surveying as well as setting up an automated caden e in receiving such surveys. From that point, integrations allowed for results can be pushed back into such platforms where data can be housed for extensive action and reporting. What aspects are problematic or could ...

"Excellent customer feedback platform"

What do you like best? The platform is very easy to use and set up and provides excellent visibility into client/customer attitudes towards your company. As it utilises the NPS system, it is a relatively quick and pain-free survey experience for whoever is filling it out, as compared to a fully fledged survey. Our feedback responses are shared automatically via slack with our entire team which drives accountability and a culture of excellent customer service. Can be set to trigger ...

"Excellent customer feedback platform"

What do you like best? The platform is very easy to use and set up and provides excellent visibility into client/customer attitudes towards your company. As it utilises the NPS system, it is a relatively quick and pain-free survey experience for whoever is filling it out, as compared to a fully fledged survey. Our feedback responses are shared automatically via slack with our entire team which drives accountability and a culture of excellent customer service. Can be set to trigger ...

"Great insights straight away!"

What do you like best? Simple and user-friendly interface/ dashboard. What do you dislike? So far, all is easy to use and the functions very helpful. Issues have been immediately addressed by the help team. What problems are you solving with the product? What benefits have you realized? Great tool to have for real-time feedback and to troubleshoot any issues customers may not have otherwise voiced to us.

"NPS made easy"

What do you like best? We love the intuitive dashboard and partner integrations. What do you dislike? It could be easier to edit segment titles. What problems are you solving with the product? What benefits have you realized? NPS Benchmarking

"NPS made easy"

What do you like best? We love the intuitive dashboard and partner integrations. What do you dislike? It could be easier to edit segment titles. What problems are you solving with the product? What benefits have you realized? NPS Benchmarking

"Very pleased"

What do you like best? User friendly, easy to navigate, easy to compile findings/data. What do you dislike? Nothing! So far we are very happy with AskNicely, it does everything we need it to. Recommendations to others considering the product: Give this a try, it is very easy to use for both us and our clients. What problems are you solving with the product? What benefits have you realized? Would our customers recommend our product to others. What's most valuable, is the comments and added ...

"Very helpful introduction to Ask Nicely NPS tool"

What do you like best? The capabilities of the tool to show product-based NPS for multiple products over time in a dashboard. What do you dislike? The lack of a solution for reliability singling out a product to get an NPS score, in a survey sent after fulfillment of a multi-product order. What problems are you solving with the product? What benefits have you realized? Developing and reporting a product development KPI.

"Helpful team, established system, attractive interface."

What do you like best? The support team are very responsive and reply promptly. I appreciate that AskNicely has done the research to find out what works, e.g. what questions to ask, etc. I also like that it is an attractive survey, it looks good to the customer and it is simple and easy on the eye for the business/user. What do you dislike? The only fault I would have is in regards to the integration with Property Suite. There were some added costs from Property Suite that we didn't expect. ...

"Great way to measure employee engagement quickly "

What do you like best? I like the ease of use for us to connect with our large team across multiple sites from the open platform and its ability to pull streamlined reports for different departments in our organisation. What do you dislike? Not much from my perspective! a little bit more information around how to get the best out of the system would be great. What problems are you solving with the product? What benefits have you realized? Bringing multiple employee surveys into the one ...