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9.2

Spot Score

ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 61-70 out of 147

A

Anonymous

07/10/19

5 out of 5

Powerful spatial information tool

What do you like best? The ability to create maps and/or apps to share with your organization or general public. What do you dislike? Not really a problem, just more training needed, but search for resources outside our organization. Recommendations to others considering the product: My simple advice is to simply play with it. In time you will discover how powerful this tool is. What problems are you solving with the product? What benefits have you realized? Using AGOL to host specific ...

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A

Anonymous

07/10/19

5 out of 5

Continuosly Improving

What do you like best? The ability to securely distribute data to field crews on mobile devices and to disconnect users. What do you dislike? The layout. To many screens to navaigate What problems are you solving with the product? What benefits have you realized? We've been able to customize an asset management solution and distribute it to our organization using AGOL

A

Anonymous

07/10/19

4 out of 5

Great access for those with limited resources

What do you like best? It makes GIS available to those that do not have the resources to purchase something more robust. What do you dislike? Some of the editing capabilites are not as straight forward. IE setting a field visible in the pop up configuration and having to do it again for the attribute table What problems are you solving with the product? What benefits have you realized? Running our workflow process. We have a large mapping team and it makes it really easy to spread the ...

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A

Anonymous

07/10/19

5 out of 5

Impressive assortment of location analytics features

What do you like best? Flexibility of use of different features What do you dislike? Credit limits sometimes come in the way of using routing features What problems are you solving with the product? What benefits have you realized? Using it for visualization and predicitve analytics in classroom environment

A

Anonymous

07/10/19

5 out of 5

People think I am a web app guru.

What do you like best? I LOVE that I can get on arcgis.com and make a web app for members of my organization in just minutes. The apps look really good and they are intuitive to use. What do you dislike? I cannot think of anything I dislike about the platform. What problems are you solving with the product? What benefits have you realized? I have made collector apps, explorer apps, story maps, tabbed maps. I have done analysis on my data. I have used ArcGIS data to enrich my own data.

A

Anonymous

07/10/19

5 out of 5

Fun and I get a lot of information

What do you like best? I can share data with developers to potentially bring more businesses What do you dislike? i wil like more free hands on training or webinars What problems are you solving with the product? What benefits have you realized? creating data eco system to share with enterprises and marketing materials

A

Anonymous

07/10/19

5 out of 5

onlin tools

What do you like best? this tool makes my life a lot easier. it allows me to deal with data and get insights What do you dislike? nothing so far. it is a grate tool that i am using. What problems are you solving with the product? What benefits have you realized? information exchange

A

Anonymous

07/10/19

3.5 out of 5

Easy to use

What do you like best? I think ArcGIS online is easy to use once you look into it. I could figure out myself with few tutorials. For the basic tasks like creating a map is very useful. What do you dislike? I don't really have anything to complain at the moment. I don't use it very often, but I would if is needed. Recommendations to others considering the product: I would recommend to use it. To share data / maps for non-GIS users is great as well. What problems are you solving with the ...

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A

Anonymous

07/10/19

4 out of 5

Some good suggestions

What do you like best? It has a great ease of use for beginners. I can teach others to use it that never heard of his before. What do you dislike? There needs to be a better measure tool in web app builder. Need to access local files easier instead of having to host or have attachments such as PDFs. Recommendations to others considering the product: Get training formal and online What problems are you solving with the product? What benefits have you realized? Our hwy department uses ...

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A

Anonymous

07/10/19

3.5 out of 5

ok, but too cumbersome

What do you like best? that there are a thumbnail of the data. that it has good abstract info, that it has a large database of data What do you dislike? the search algorithm is not good. that you can't search for data from google, too difficult to get to the actual data (the REST endpoint What problems are you solving with the product? What benefits have you realized? looking for downloadable data

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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