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ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Expert's Review

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 51-60 out of 147

07/11/19

4 out of 5

Satisfied Analyst

What do you like best? WebApp Builder is easy to configure and great for customizing web apps fer many specific business use cases. It is easy to provide access to maps and apps to user across the company due to the online platform. What do you dislike? It can be difficult to work with enterprise data that is hosted behind the company firewall. When deploying a custom web app, it would be great if there was an option to upload the custom app to AGOL itself in My Content and host and ...

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07/10/19

5 out of 5

ArcGIS Online Assists in Communicating with the Public

What do you like best? I like being able to quickly put together a web app to communicate with our community. What do you dislike? There is nothing I dislike about ArcGIS Online. What problems are you solving with the product? What benefits have you realized? I was able to assist our administration with the choice of location for a Navigation Center that helped show the public how the center location was chosen.

07/10/19

3.5 out of 5

Easy to use

What do you like best? I think ArcGIS online is easy to use once you look into it. I could figure out myself with few tutorials. For the basic tasks like creating a map is very useful. What do you dislike? I don't really have anything to complain at the moment. I don't use it very often, but I would if is needed. Recommendations to others considering the product: I would recommend to use it. To share data / maps for non-GIS users is great as well. What problems are you solving with the ...

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07/10/19

0 out of 5

ArcGIS Online for State agency GIS adoption

What do you like best? Since the introduction of ArcGIS Online to the Esri suite of products, GIS use among State agencies has increased dramatically. (I am with the GIS coordinating agency for Hawaii State government. We spent years trying to encourage adoption of GIS and with ArcGIS Online, the technology sells itself! What do you dislike? It is difficult to manage our large number of users What problems are you solving with the product? What benefits have you realized? Our 600 agency ...

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07/10/19

5 out of 5

Impressive assortment of location analytics features

What do you like best? Flexibility of use of different features What do you dislike? Credit limits sometimes come in the way of using routing features What problems are you solving with the product? What benefits have you realized? Using it for visualization and predicitve analytics in classroom environment

07/10/19

5 out of 5

People think I am a web app guru.

What do you like best? I LOVE that I can get on arcgis.com and make a web app for members of my organization in just minutes. The apps look really good and they are intuitive to use. What do you dislike? I cannot think of anything I dislike about the platform. What problems are you solving with the product? What benefits have you realized? I have made collector apps, explorer apps, story maps, tabbed maps. I have done analysis on my data. I have used ArcGIS data to enrich my own data.

07/10/19

4 out of 5

Great access for those with limited resources

What do you like best? It makes GIS available to those that do not have the resources to purchase something more robust. What do you dislike? Some of the editing capabilites are not as straight forward. IE setting a field visible in the pop up configuration and having to do it again for the attribute table What problems are you solving with the product? What benefits have you realized? Running our workflow process. We have a large mapping team and it makes it really easy to spread the ...

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07/10/19

3.5 out of 5

Simple with possibilities

What do you like best? I love how sleek the interface is. The experience is seamless, and I'm able to share maps, data, and stories with the rest of my company weekly. What do you dislike? It can be limited in terms of functionality. It's not very customizable--for example, there's no option to disable Scene Viewer for a user if the organization doesn't use 3D GIS at all. Recommendations to others considering the product: ArcGIS Tools for Admins, by GeoJobe, is an amazing tool that's ...

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07/10/19

3.5 out of 5

AGOL is very useful, but limited

What do you like best? The avialability of widgets to add to web apps. What do you dislike? Restricted use for viewers only for organization (requirig a viewer license has been hassle for my users. Credit usage is a hassle to manage. What problems are you solving with the product? What benefits have you realized? Having data available to my organzation

07/10/19

3.5 out of 5

ArcGIS Online

What do you like best? I use ArcGIS online to host a webmap to display image swaths and area of interests. It is an easy way to have the map accessible on our website to be viewed by the public and scientists. What do you dislike? The credits and license limitations are confusing. What problems are you solving with the product? What benefits have you realized? We are using it to displays maps of a ongoing airborne campaign. The benefits are the hosting of the map on the website and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].