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9.2

Spot Score

ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 71-80 out of 147

A

Anonymous

07/10/19

5 out of 5

Loving ArcGIS Online

What do you like best? I love the user friendly approach and easy to use interface What do you dislike? I would like to see some more functionality in the webapp templates What problems are you solving with the product? What benefits have you realized? Communication and colloboration within government and community

A

Anonymous

07/10/19

5 out of 5

ArcGIS Online Assists in Communicating with the Public

What do you like best? I like being able to quickly put together a web app to communicate with our community. What do you dislike? There is nothing I dislike about ArcGIS Online. What problems are you solving with the product? What benefits have you realized? I was able to assist our administration with the choice of location for a Navigation Center that helped show the public how the center location was chosen.

A

Anonymous

07/10/19

5 out of 5

What a great entry point to the Science Of Where!

What do you like best? The product is easy to use and allows even a novice to explore existing content as well as create simple content frm multiple data sources. What do you dislike? I do not like that it uses credits to put up content and to geocode addresses. What problems are you solving with the product? What benefits have you realized? We share and combine our data with other partner agencies to do a never before attempted almagamation of all of our current and future orders which ...

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A

Anonymous

07/09/19

5 out of 5

I'm a fan,,,

What do you like best? AGOL's facilitation of collaboration between SMEs is what I like best, esoeciually when its ease of use empowers non-GIS users to utilize GIS technology. What do you dislike? I'm still hazy on the whole credits thing...but now that I've got an ELA I'm not as worried about it. What problems are you solving with the product? What benefits have you realized? I am using it to move untrained Desktop users who really struggle with Desktop into a more forgiving and ...

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A

Anonymous

07/09/19

5 out of 5

Great, but still needs improvement

What do you like best? Getting more and more easy to use. Love 3D web scenes. What do you dislike? Lack of groups in table of content in 2D web maps. 3D scenes solves this perfectly! What problems are you solving with the product? What benefits have you realized? Common collaborative maps for our projects makes sure averyone are on the same page.

A

Anonymous

07/09/19

5 out of 5

All of the data

What do you like best? access to many data sources and ability to share data created with others. What do you dislike? since anyone can share not all data sources are usable What problems are you solving with the product? What benefits have you realized? again, data sharing

A

Anonymous

07/09/19

4 out of 5

Arcgis online review

What do you like best? I like the ability to share information online and the accessibility to the workforce What do you dislike? It would be nice to add more geoprocessing functions to arcgis online What problems are you solving with the product? What benefits have you realized? Doing alot of problem solving for vegetation management

A

Anonymous

07/09/19

4 out of 5

AGOL almost good

What do you like best? flexablity of the out of the box solutions What do you dislike? File management Table of contents organization( no grouping No version editting Hard to sync with data that is aso being editted in Enterprise What problems are you solving with the product? What benefits have you realized? Treatment plant Log Books Tracking leak detection vendors

A

Anonymous

07/09/19

5 out of 5

Creating interactive web maps and apps

What do you like best? It allows me to create web apps with some analysis tools. It helps me to analyse my data in fastest way in ArcGIS Online What do you dislike? Only 1 year subscription and very limited ArcGIS Online service credits. It also doesn't show the consumed service credits for the specific features that stored or used for analysis. What problems are you solving with the product? What benefits have you realized? There should be a window or link in ArcGIS Online where I can ...

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A

Anonymous

07/09/19

4 out of 5

A quick way to get my organizations information to the public.

What do you like best? Somewhat easy to use. There are many options for how to tell a story. It is easy to update our data. What do you dislike? Some of the managment of files can be chanllenging. I end up with a lot of clutter in the 'my content' area. What problems are you solving with the product? What benefits have you realized? We were able to provide our regulated community access to maps and documents thoght the online map. We hope to add new layers soon.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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