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ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Expert's Review

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 41-50 out of 147

07/11/19

4 out of 5

Glitches with ArcGIS Online interface w/in Story Maps

What do you like best? I like that AGO can be easily access and integrated with Esri Story maps. What do you dislike? I hate that the AGO interface within Story Maps is very glitchy and most times does not show the actual symbols when you are creating a map. What problems are you solving with the product? What benefits have you realized? ArcGIS Online allows non-GIS users to quickly and efficiently create useful maps, so it's great for academic work.

07/11/19

4 out of 5

Occassional User

What do you like best? The templates make it easy to create slick applications with minimal GIS skills. I'm particularly fond of imbedding options that allow me to combine a variety of functions like dashboards and sliders. What do you dislike? That publishing from Pro forcres data to be hosted in a maner that consumes credits instead of sticking to our SDE Recommendations to others considering the product: Allow server hosted/SDE data publishing from Pro w/o forcing credit consuming ...

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07/11/19

5 out of 5

Everyone should try this product!

What do you like best? I love how simple this is to get operational for a GIS person. What do you dislike? I wish the interface was ** more like google ** so my non GIS collegues would enjoy it more. What problems are you solving with the product? What benefits have you realized? Collaboration across the company through global offices on highly desired, timely data.

07/11/19

5 out of 5

New User

What do you like best? I am a pipeline engineer who has always used google earth and .KMZ files for routing etc. We recently moved our mapping system over to ArcGIS Online, which has made routing and system design a cleaner process. What do you dislike? The one disadvantage I have noticed about ArcGIS Online is that the imagery isn't as up-to-date as GoogleEarth. What problems are you solving with the product? What benefits have you realized? Revision control is in my opionin the biggest ...

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07/11/19

4 out of 5

easy to use, quick results

What do you like best? Once your data is available it's easy to create information products for all types of users (from field workers to management What do you dislike? Once every now and then we reach cliff where the technique is not as for as we would like. ArcGIS Online is evolving still quite a lot which is a good thing, but also hard to keep up and not everything what is normally available in Enterprise is yet there in Online. What problems are you solving with the product? What ...

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07/11/19

4 out of 5

Collector

What do you like best? Sync, easy to use, customizable, easy for field staff What do you dislike? disconnect with survey123 data, would like to see table views with survey like we can on collector What problems are you solving with the product? What benefits have you realized? conservation efforts

07/11/19

3.5 out of 5

ArcGIS Online

What do you like best? Collaboration capabilities - easy to share work with colleagues What do you dislike? Configuring accessibility to different maps, apps etc. - very confusing to give the right access to the right people What problems are you solving with the product? What benefits have you realized? Surveys, organization-wide maps

07/11/19

5 out of 5

ArcGIS Online k12 Education

What do you like best? It is game changing that Esri provided acess to k12 educators to use ArcGIS Online in the classroom. This provides students with vaulable access to critical thinking and problem solving skills. Students now have the ability to practice their spaital analysis on a platform that GIS professionals use to help build the future. What do you dislike? N/A - However, more training for educators to continue using GIS would be benefical. What problems are you solving with ...

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07/11/19

5 out of 5

Great tool

What do you like best? great for creating storymaps and for COllector What do you dislike? fuzzy information about what costs in credits and how much What problems are you solving with the product? What benefits have you realized? field data collection solution

07/11/19

4 out of 5

Great add-on but not a good standalone

What do you like best? the versatility for the layers and the options What do you dislike? That you can't get all the functionality with fonts, etc that you have in Pro. Once you share from ArcGIS Pro to ArcGIS online, it's very limited if you want to add any more data. What problems are you solving with the product? What benefits have you realized? With the need for maps of several areas, with ArcGIS online you can show all those areas by using bookmarks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].