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ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Expert's Review

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 111-120 out of 147

07/12/18

5 out of 5

Very Easy to Use

What do you like best? The program is simple and easy to introduce new people to GIS. I also like it because people in my organization can see each other's work. What do you dislike? One problem I've had is the lack of geoprocessing tools. Recommendations to others considering the product It is best to make the maps in arc Gis pro or arcmap then upload rather than try to make the map online. What business problems are you solving with the product? What benefits have you realized? I am ...

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07/12/18

4.5 out of 5

Easy to create online maps

What do you like best? Easy to use, so many tools, no need for coding experience What do you dislike? Clarity in determine what is for free and what is not What business problems are you solving with the product? What benefits have you realized? Surveying. Being to output online maps for the field crew

07/11/18

5 out of 5

Pro the best way to go.

What do you like best? ArcPro is very flexiable. Whatever task you can think of it will do. It is getting easier to use everyday. What do you dislike? Sometimes you will want to go back to ArcMap due to frustion. Just have to be patient. What business problems are you solving with the product? What benefits have you realized? Having easy access to maps of a specific area.

07/11/18

5 out of 5

ArcGIS Online expands the way to reach audiences extremely well.

What do you like best? The seamlessness at which ArcGIS Online integrates with virtually all other ESRI products allows you to share, view, interpret, and collect data to achieve your organization's goals. What do you dislike? The costs associated with named users and service credits can be prohibitive for small agencies or organizations with limited budgets for annual subscription fees. Recommendations to others considering the product It is possible to self-teach what you need to know ...

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07/11/18

5 out of 5

Instant Results

What do you like best? I like the integration of mobile devices and the speed at which data edits can be communicated from the field to the office or between departments at the office. What do you dislike? There isn't much that I dislike. One thing that I can think of offhand is the user interface for configuring attribute popups in web maps. It is cumbersome and set in a tiny frame. What business problems are you solving with the product? What benefits have you realized? We've utilized ...

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07/10/18

5 out of 5

User friendly

What do you like best? I like that I can learn the process very easily and get the information very quickly. I also like the layout because of its easy maneuverability. What do you dislike? There is none that I can complain about the product. Recommendations to others considering the product Learn the basics first before diving deeper into the product. What business problems are you solving with the product? What benefits have you realized? I work with our Public Heatlth Department to ...

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07/10/18

4 out of 5

Fast and easy web mapping

What do you like best? I like the effort that ESRI has put into making mapping online faster, and easier to use and understand. What do you dislike? There is still a steep learning curve, and a lot of knowledge required to get the most out of ArcGIS online. What business problems are you solving with the product? What benefits have you realized? We using arcgis online to share data with our clients. Some of our clients have a really good understanding of web mapping, and some do not. ...

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07/10/18

0.5 out of 5

The legend symbols should be one and the same as the clickable layers

What do you like best? Ability to share information. Easy to use. What do you dislike? The list of legend items are separate from the list of clickable layers. What business problems are you solving with the product? What benefits have you realized? I refrain from using because of challenges with this software to accomoate publishing in 2 official languages (federal government in Canada.

07/10/18

4.5 out of 5

ArcGis Online

What do you like best? The ability to maps/layer available to other users outside of my organization that can and has been used to research. What do you dislike? Less control of the look of the maps. My organization has some standard logo and other information we list on products. What business problems are you solving with the product? What benefits have you realized? Veteran demographics, socioeconomics and other data analysis.

07/10/18

3.5 out of 5

ArcGIS Online

What do you like best? Ease of access and the volume of data available What do you dislike? Sometimes the data sets lack good metadata. A data set without good documentation is often of litttle use. What business problems are you solving with the product? What benefits have you realized? We have put some of our own data online which has helped our users more easily access it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].