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9.2

Spot Score

ArcGIS Online - Geographic Information System Software

ArcGIS Online Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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ArcGIS Online Reviews & Ratings

4.5

Very Good

Based on 557 ratings & 147 reviews

Rating Distribution

Excellent

(97)

Very Good

(47)

Good

(0)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

ArcGIS Online has earned high praise for its seamless integration of mapping and analysis tools in a cloud-based platform. Users appreciate the accessibility to diverse datasets, global maps, and workflow-specific apps that facilitate efficient spatial data creation, analysis, and sharing. The mobility features stand out, enabling productivity in the field, while ...Read more

ArcGIS Online pros and cons

  • Seamless integration of mapping and analysis tools within a cloud-based platform.

  • Accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets.

  • Mobility features for productive fieldwork.

  • User-friendly solution catering to diverse mapping and data analysis needs.

  • Cost of subscription plans may be a concern for smaller businesses.

  • Limited geoprocessing functions compared to ArcGIS Desktop.

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Showing 101-110 out of 147

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Anonymous

10/08/18

5 out of 5

Easy to Collaborate, Manage and Share Maps

What do you like best? Its easy to publish, manage and share maps over arcgis online. What do you dislike? Performance of the base maps have to improve. Need to have better symbology options. What business problems are you solving with the product? What benefits have you realized? Easy Management, easy collaboration between difference organizations.

A

Anonymous

09/20/18

4 out of 5

Truly great... but only if you know how to use it.

What do you like best? The variety of layers and maps that are available through ESRI online allow for the creation of truly interesting mapping. The free tutorials that are provided are also extremely helpful, however, I highly recommend working with an "expert" on GIS. The options are limitless and this is truly an awesome software. What do you dislike? I do not understand why, in 2018, companies and software are still being developed that are Windows-only compatible. I purchased my own ...

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Anonymous

09/10/18

4 out of 5

Mapping

What do you like best? Its is very accurate with all the data required for a property or anything What do you dislike? I did like how slow it works when you need the data immediately What business problems are you solving with the product? What benefits have you realized? Untility fees

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Anonymous

08/16/18

5 out of 5

ArcGis online the tool to generate maps oIt allows you to create maps via the web n the web

What do you like best? that allows to locate in projection any geographic object without having installed software in pc What do you dislike? That if the sinternet connection is slow the program takes to execute the commands Recommendations to others considering the product ArcGIS Online allows analyzing, sharing information of geographic data. It is a very useful tool for real-time location of any geo-referenced object. What business problems are you solving with the product? What ...

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A

Anonymous

07/30/18

4 out of 5

ArcGIS online and resource management

What do you like best? I like the ability the share data and analysis over a large area with colleagues without typical datatransfer issues. The online templates for land management have also been beneficial. What do you dislike? The learning curve is a little steep but doable. I also think the cost for an organization as big as mine is a little high. What business problems are you solving with the product? What benefits have you realized? We are currently building permits online, ...

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A

Anonymous

07/30/18

5 out of 5

AGOL for EM

What do you like best? The ability to share large datasets live with several different partners and agencies. As an Emergancy Manager the job role is to coordinate communication. Being able to pull in information from all of your partner agencies and put it in a platform that show everything one one place in incredibly valuable. What do you dislike? There needs to be three user levels. Read-only, Editor, and Full user. I have several user who need to be able to use collector for data ...

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Anonymous

07/30/18

5 out of 5

ArcGIS online is really great for analyzing and sharing information.

What do you like best? I like that there are always updates to the (ArcGIS online-(agol process and that the updates are ones that make processing easier. I like having the ability to share or not share files with select groups or people. I really like the story map capabilities to display and share information. What do you dislike? I don't really like the credit system for storage, it is a big pain keeping track of how much data credits one uses. I don't like that I can't share my files ...

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Anonymous

07/16/18

4 out of 5

AGOL in a recovery alliance

What do you like best? Scalability. ArcGIS Online is very and quickly scalable. All technical aspects are supported by Esri and that means your team can focus on data and other tasks. There is a lot of self service available in ArcGIS Online that can support a wide range of end users What do you dislike? ArcGIS Online works primarily in WGS84 (It changes based on the projection system of the basemap. This has caused us a number of issues as the data we use is in either NZTM or MB2000. ...

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Anonymous

07/12/18

5 out of 5

Very Easy to Use

What do you like best? The program is simple and easy to introduce new people to GIS. I also like it because people in my organization can see each other's work. What do you dislike? One problem I've had is the lack of geoprocessing tools. Recommendations to others considering the product It is best to make the maps in arc Gis pro or arcmap then upload rather than try to make the map online. What business problems are you solving with the product? What benefits have you realized? I am ...

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Anonymous

07/12/18

4.5 out of 5

Easy to create online maps

What do you like best? Easy to use, so many tools, no need for coding experience What do you dislike? Clarity in determine what is for free and what is not What business problems are you solving with the product? What benefits have you realized? Surveying. Being to output online maps for the field crew

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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