Apty.io Reviews in June 2026: User Ratings, Pros & Cons

Aptly helps with adoption

What do you like best? Creating walkthroughs is a breeze as one can create it without any prior knowledge. I have used some of the on-boarding tools in the past which usually demand certification. But with Apty, you don’t need one. Also, they have incredible support, they are just a call away, whenever we faced some difficulty they were there to guide us through. What do you dislike? Well, when the project was getting started, we were unable to create SCORM guides but now we are able ...

Great combination of two software solutions

What do you like best? Apty's on-screen guidance helps users while they work. This reduces the time spent on watching videos or reading manuals. Now our employees have more time to spend on actual work. What do you dislike? It would be better if there was an Apty community/forum where everyone shares their problems and experience in improving the platform. What problems are you solving with the product? What benefits have you realized? We use Apty to onboard our new employees, ...

Apty Made Product Adoption Easy

What do you like best? I’ve used some of the on-screen guidance solutions. The big difference with Apty is the editor where you create Apty content. It is simple and doesn’t require coding or scripting to get it to do what you want. What do you dislike? There aren’t any significant issues here. What problems are you solving with the product? What benefits have you realized? We run Apty on top of our CRM. We cut training and support costs. Most important of all with Apty chatbot ...

The right solution for the right software.

What do you like best? The usage tracking system provided by Apty helped us to identify how our users interact with the software. These insights help us measure user adoption and improve the user experience. What do you dislike? We haven’t found anything yet. It’s been good so far. What problems are you solving with the product? What benefits have you realized? We tried using Apty to solve the problems faced by our sales team. Apty helped our sales team by providing easy ...

Awesome support

What do you like best? The Apty support team is the best. This has been one of the easiest tools to implement because they’ve made everything so simple. They’re a pleasure to work with. What do you dislike? We just finished our implementation so we haven’t got a chance to use all the features yet, but everything we’ve done so far is great What problems are you solving with the product? What benefits have you realized? We got Apty as a part of our new CX solution implementation. ...

Incredible Product, Terrific Support, Proactive Team

What do you like best? They have a terrific customer success team. In the initial phase, we were worried about the whole transformation, but their team was highly reactive and guided us through the implementation process with ease. They are very approachable as our team was always able to reach them. What do you dislike? There are not many, user groups and knowledge center would help Recommendations to others considering the product: As a whole Apty’s team is proactive, open to ...

Big help for users

What do you like best? Helps new users figure out what to do without bugging IT with simple requests. What do you dislike? We ran into a couple issues getting this working on mobile, but it was something we had done wrong. Their support team helped us fix it in a flash. What problems are you solving with the product? What benefits have you realized? We started using Apty for the on-screen guidance. Our team can now use our applications better and with less support.

Wonderful software onboarding tool

What do you like best? Apty’s onboarding checklists are perfect for getting new hires used to our system. It shows new users how to use the program in a simple and intuitive way. What do you dislike? We had a little bit of a delay getting Apty setup on our mobile app because it’s a little more involved than getting it set up for web access. Their customer support was great through the entire thing. What problems are you solving with the product? What benefits have you realized? ...

Great way to Adopt New Tool

What do you like best? Great way to Adopt New Tool Apty’s the best way to show end-users how to navigate a new software. It also gives great analytics on how users are interacting with the software. What do you dislike? The analytics are pretty powerful, but you have to know what to look for. What problems are you solving with the product? What benefits have you realized? We chose Apty to help with user adoption and training. It really cut down the amount of training sessions ...

User-friendly and extremely helpful tool

What do you like best? Apty takes something that’s not user-friendly (Clarity PPM for us) and makes it so the average user can get their work done. What do you dislike? Creating content in Apty isn’t hard, but it does take some getting used to. What problems are you solving with the product? What benefits have you realized? By making PPM easier to use, Apty’s really decreased how much time it takes us to move a project through our entire process. We’re completing projects about ...