APS Payroll Reviews in May 2025: User Ratings, Pros & Cons

Good Service but Lacks The Bells and Whistles

What do you like best? - Their support team is fantastic, unmatched. Linea has been a huge help several times. - Ability to include 1099s. - It is very affordable. What do you dislike? There are some obvious/basic functions that are missing in APS from a payroll administrator standpoint. Some functions should be automatic (ex: CA meal violations). There are some small features missing like the ability to change the time zone for the clock in system. What problems are ...

Simple, compact and everything in one place

What do you like best? The thing I like best is the fact that we have all aspects of payroll and benefits in one place. What do you dislike? Connecting the benefits choices together is not possible. Recommendations to others considering the product: This has been a very helpful switch for us to combine all of our HR services into one place. We upload HR documents, so we no longer need to keep paper copies as well as have all of our benefits and benefit documents in APS as ...

Exceeds our Expectations

What do you like best? The customer service from APS is by far the best I have ever received. When I switched to a new job I convinced my new company to take APS on as our payroll provider. The individual attention that we received during implementation, along with the continued support we received from our dedicated account team is wonderful. What do you dislike? There is actually nothing that I find frustrating with APS. Any issue I have ever had they have addressed. ...

Very User Friendly

What do you like best? I have now used APS for three years and the service and ability of employees being able to easily use it has continued to be great. APS has continued to have great customer service with prompt replies even during COVID-19 and they have helped keep me informed and my payroll records accurate and up to date with the latest changes. My accountant also loves the reports and ease of pulling them. My employees have been able to easily see there information and get fast ...

An Absolute Pleasure to Work With APS

What do you like best? The setup was easy, their team did most of the work. I really like having a team of people assigned to my account that I have came to know and rely on, so I deal with the same people all the time. Help is an email or phone call away and my team are very responsive. What do you dislike? Not much to dislike. In fact, what I do not like is that my own HR people haven’t utilized the onboarding and HR functions or the software as of yet. Recommendations to ...

Great Payroll Processing Provider

What do you like best? APS is very easy to work with and very responsive to issues/requests. highly recommend. What do you dislike? I have not had a negative experience with APS What problems are you solving with the product? What benefits have you realized? I have no problems with APS

Easy to Use w/ Great Customer Support

What do you like best? I find the program very user friendly and when I find myself needing help the customer support team is amazing. What do you dislike? I have not found anything I dislike yet. What problems are you solving with the product? What benefits have you realized? APS makes it easy to get employees paid on time! We are able to generate reports with ease making life easier at work!

great customer service and back office support

What do you like best? dedicated support team that we can get to via phone or email; as a growing company, the system has a lot of the functions we need and want, and it's very user friendly. What do you dislike? I have no dislikes about the payroll system What problems are you solving with the product? What benefits have you realized? cost savings and better system - we migrated from ADP, they not only over-charged for the services they're providing, but also made mistakes ...

The ease of using APS Payroll Solution

What do you like best? As the title states, the ease of use of the software. What do you dislike? Some report functions aren't modifiable. Recommendations to others considering the product: APS was the most user friendly and affordable payroll system we researched. What problems are you solving with the product? What benefits have you realized? I utilize the general ledger feature regularly.

Bank of Fayette County Review

What do you like best? The Time Card is a simple interface - intuitive, very easy for me to orient new employees. What do you dislike? Cannot pull some data from the system. Specifically, I have had trouble with pulling 401k deductions percentages which I need for an audit. Recommendations to others considering the product: It is a good system, I would recommend it. What problems are you solving with the product? What benefits have you realized? Going from paper ...