APS Payroll Reviews in May 2025: User Ratings, Pros & Cons

Wonderful product that keeps on improving!

What do you like best? I love the fact that APS has continued to add additional functionality to the system as well as improve on existing features. In addition, the staff is always helpful and timely in their responses. What do you dislike? I would like the ability to use a net to gross calculator when computing manual paychecks. We would also benefit from being able to add non-cash benefit items to regularly scheduled payrolls with the ability to "gross up" the amounts in order ...

Great Payroll Solution

What do you like best? The customer services is very good. Whenever I have a question, I get an answer back quickly. What do you dislike? Sometimes the screens are not very intuitive. Recommendations to others considering the product: Go through the training and get to know the customer service people. They are friendly and very helpful. What problems are you solving with the product? What benefits have you realized? Reporting of taxes, etc is much easier now. APS ...

Great all in one HR/Payroll software solution

What do you like best? My favorite thing about this HRIS is I have all functions on one system. HR, Payroll, Recruiting, ATS, Time management, Performance Reviews, Benefit Administration! And it's mostly all available on the mobile app to which makes this EXTREMELY helpful for my employees (trucking industry). I absolutely LOVE the e-signature function, I use this often!! And the notification option makes sending mass emails or text messages a breeze! What do you dislike? The basic ...

Best Customer Service

What do you like best? Customer service. They are always available and quick to return a solution What do you dislike? That I am not able to use all they have to offer Recommendations to others considering the product: APS offers a solution to any payroll problem you may have. They are very helpful and easy to access. Even with the pandemic, I still have almost no wait time to solve any problem I come across. What problems are you solving with the product? What benefits ...

Simplified payroll

What do you like best? APS Payroll is easy to use and navigate. The import feature makes it easy to avoid data entry errors and the ability to choose incomes and deductions per payroll simplifies changes. The Payroll Audit Summary report is a great way to take a snapshot of each payroll batch. I have run 5 payrolls to date and feel very confident navigating the software. What do you dislike? I would like to see a drag and drop feature to rearrange tiles on the dashboards. What ...

survey

What do you like best? product is easy to use and pretty user friendly What do you dislike? I find APS hard to reach on the phone especially when I just have a quick question What problems are you solving with the product? What benefits have you realized? just doing payroll

conversion process went well and support and staff is knowledgeable and easy to contact.

What do you like best? ease of processing payroll. site navagation What do you dislike? the mobile time clock is a nice feature. the issue is with the location services and recognizing authorized clock zones. sometimes it takes a couple of login attempts to work. Recommendations to others considering the product: from what we looked at, aps is at the top of payroll software options out there for pricing and features and personal service. What problems are you solving ...

Great Customer Service

What do you like best? Having a dedicated team for questions. Even if they don't know the answer, they will write you back and tell you they are researching it so you don't feel like your question was asked and ignored. What do you dislike? I would like the help/search feature to be a little more user friendly. If you do not use the correct phrasing, you don't get much help from it and then end up having to reach out to staff to answer the question. I am new to Human Resources and ...

Great Payroll System Overall & Great Staff to Work With!

What do you like best? Anytime I have questions their team is quick to respond, build new coding as needed, and offer a great tool for payroll processing. What do you dislike? Can’t do multiple states on a single voucher in tax with holdings and termination date to actually function as an end date to pay instead of tracking use only. Recommendations to others considering the product: Loving the app updates for employees to be mobile, can’t wait for the supervisors to be ...

So far, mostly good

What do you like best? All in one system, our previous setup had three different systems managing performance reviews, recruiting, and payroll. We also didn't have centralized benefits administration, which we're hoping makes for an easier open enrollment this year. We also hope the reporting capabilities will reduce the need for manual tracking via Google sheets. The training was done well, just not as quickly as we had hoped. What do you dislike? UI/UX is not very intuitive, some ...