AppFolio Property Manager Reviews in July 2025: User Ratings, Pros & Cons

"Best Industry Software Available"

What do you like best about AppFolio Property Manager? I have utilized many different industry software options over the last 15+ years. AppFolio is by far the most user friendly, which is critical in an industry where there's little time for training new employees. AppFolio is also the most efficient tool I've used for resident communication and retention efforts. I've been extremely pleased to see AppFolio take customer feedback and create new features that make our daily workflow more ...

"Knowledgeable - Patient - Quick Response"

What do you like best about AppFolio Property Manager? All of the techincal support staff are excellent in customer service. They contact me right away and help to resolve any questions I may have in regards to accounting and use of the platform. They are very patient and explain the process until I have grasped the hows and whys. I cannot say enough positive affirmations in regards to their performance!

"Great user friendly software!"

What do you like best about AppFolio Property Manager? I have used AppFolio for 3 years, I love how they are constantly working to improve the experience and usability of the software.

Great Product

Great Product, Great Customer Service.

AppFolio is a very easy and helpful…

AppFolio is a very easy and helpful system, now ii is much better with the new tools and improvements. I found very helpful chatting with an expert, they are very fast responding with a solution to my questions. I work in the Accounting Department, Account Receivable and I do recommend to anyone to use AppFolio for their business.

Ease of use, support and training

Once you get familiar with the software the ease of use is wonderful. That coupled with support and training provided is top notch. You would have to pay me to use another property management software!

Great platform

Great platform, seminars and webinars are much appreciated and contain current relevant information. Keep up the great work!

The best PM software I have used in 20+…

The best PM software I have used in 20+ years in the business

Continually updated

I have used appfolio since 2010. They continually update their product by listening to their clients and to the industry. They are helpful when I need help and they have great video tutorials not only for the Property Managers but also for the property owners and tenants.

I love AppFolio !!

AppFolio is very intuitive and easy to learn, provides excellent training materials. They are a company that is innovative and listens to it's customer. They are responsive, helpful and through in their development.