AppFolio Property Manager Reviews in August 2026: User Ratings, Pros & Cons

"Great software concept - Horrible Support"

What do you like best? The software, for the most part, is very easy to use. There are multiple ways to document information and keep up with the work you are doing. The software in and of itself is a wonderful fit for a busy property management company.

"Great software concept - Horrible Support"

What do you like best? The software, for the most part, is very easy to use. There are multiple ways to document information and keep up with the work you are doing. The software in and of itself is a wonderful fit for a busy property management company.

"Great software concept - Horrible Support"

What do you like best about AppFolio Property Manager? The software, for the most part, is very easy to use. There are multiple ways to document information and keep up with the work you are doing. The software in and of itself is a wonderful fit for a busy property management company.

We have been with Appfolio for about a…

We have been with Appfolio for about a year now. The platform and technology is decent, however the customer service is HORRIBLE. I cannot emphasize enough how much they have let us down when we needed them. For instance (this is just the latest example but there are more), I have been trying to resolve a VERY serious and VERY time sensitive problem for over a month. The problem is that our vacancies are not posting to advertising sites properly...very important stuff. Our leasing season ...

We have been with Appfolio for about a…

We have been with Appfolio for about a year now. The platform and technology is decent, however the customer service is HORRIBLE. I cannot emphasize enough how much they have let us down when we needed them. For instance (this is just the latest example but there are more), I have been trying to resolve a VERY serious and VERY time sensitive problem for over a month. The problem is that our vacancies are not posting to advertising sites properly...very important stuff. Our leasing season ...

"Used Appfolio, swiched to Yardi and now back to Appfolio"

What do you like best? Ease of use and very user friendly. Have started coming out with updates more frequently in the last year than 2+ years ago.

"Used Appfolio, swiched to Yardi and now back to Appfolio"

What do you like best about AppFolio Property Manager? Ease of use and very user friendly. Have started coming out with updates more frequently in the last year than 2+ years ago.

"Used Appfolio, swiched to Yardi and now back to Appfolio"

What do you like best about AppFolio Property Manager? Ease of use and very user friendly. Have started coming out with updates more frequently in the last year than 2+ years ago.

"Used Appfolio, swiched to Yardi and now back to Appfolio"

What do you like best? Ease of use and very user friendly. Have started coming out with updates more frequently in the last year than 2+ years ago.

So AppFolio takes hold of my apartment

So AppFolio takes hold of my apartment complex in Nebraska my rent went up twenty bucks and apparently AppFolio also is handling the rubs which is also new. My rent increased eighty bucks won’t take e checks made my rent late I’m not using as much water and gas as I’m being charged for there are no sub meters only for electric which is a private account in my name. This is dumb took my 849 dollar apartment with utilities and water included and turned it into a nine hundred plus a month. If ...