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AppFolio Property Manager - Property Management Software

AppFolio Property Manager Reviews in June 2026: User Ratings, Pros & Cons

Revolutionizing property management through automation and efficiency.

4.3

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AppFolio Property Manager Reviews & Ratings

4.3

Very Good

Based on 2747 ratings & 1134 reviews

Rating Distribution

Excellent

(761)

Very Good

(171)

Good

(38)

Poor

(27)

Terible

(137)

Spotsaas Editor’s POV

AppFolio Property Manager is a robust property management solution that excels in automation and user experience. It is particularly beneficial for property managers looking to streamline operations and enhance tenant interactions.Read more

AppFolio Property Manager pros and cons

  • Intuitive user interface

  • Automated workflows

  • Mobile access

  • Smart automation

  • Limited customization options

  • Higher pricing for small landlords

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Showing 501-510 out of 1134

JC

James Campenella

10/26/20

1 out of 5

Customer service is horrible

Customer service is horrible. They do not care about their clients. All they care about is what is best for them and signing on new people. They barley help you with anything and make everything very difficult and cumbersome. Setting up a call with them is like pulling teeth and when you finally do get them on the phone they act as if they are doing you a favor just by answering. Horrible, just horrible company.

AU

Anonymous User

10/08/20

0 out of 5

"Appfolio's embarrassing Support Team"

What do you like best about AppFolio Property Manager? I like that I can easily attach documents to my tenants accounts for viewing, but many systems can do that.

J

Jane

10/08/20

4 out of 5

I have been a customer with Appfolio…

I have been a customer with Appfolio for a few years and I've really enjoyed how simple it is--especially with the online marketing! I wish your company company still had an arrangement with marketing through Zillow, but I understand how times and contracts change. Otherwise, it's a great system to navigate any property management company.

J

Janine

10/02/20

4 out of 5

Appfolio- Good program! My wish list for updates

Appfolio is a great app. There are just a couple things that i wish were different. 1. There is no reason to enter a bill to write a check. I wish I could just write a check. 2. Because of this, if you make a mistake, you can’t just go in and change the check. First, you have to reverse the check. Then you have to either edit or or delete the bill. Then you have to do EVERYTHING over again. I really don’t understand the necessity of the “enter bills” feature for some scenarios. It the ...

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J

Jeff

10/01/20

4 out of 5

I love AppFolio

I love AppFolio. It has made managing my properties so much easier and has allowed me to expand my business through many more efficient and effective processes. The one area that needs improvement however is the accounting side of the product.

A

Allisyn

09/30/20

4 out of 5

Appfolio is user friendly and super…

Appfolio is user friendly and super easy to use.

M

Martha

09/29/20

5 out of 5

Excellent software and super friendly…

Excellent software and super friendly to use

M

Marilyn

09/29/20

5 out of 5

Love AppFolio

I have been in property management for 35 years and have had experience with many different software programs and AppFolio has been my favorite by far! It is so easy to use and the residents love the portal!

M

Mara

09/29/20

4 out of 5

Super simple (yet all encompassing)…

Super simple (yet all encompassing) user friendly property management software. I took off one star only because some of the accounting functions aren't top notch but still totally workable.

D

Dick

09/29/20

4 out of 5

Overall the system works very well and…

Overall the system works very well and added features continue to make it better. Getting support has always been frustrating but good once I get it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].