AppFolio Property Manager Reviews in July 2025: User Ratings, Pros & Cons

Just Plain Excellent

Excellent software. Excellent service. Excellent development of new features. Awesome people.

AppFolio is a great Property Management…

AppFolio is a great Property Management tool. I love that it has everything all in one place, from work orders to tenant conversations to building information. It really helps to have everything coordinated. I would recommend this program.

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Great service

A bit confusing at first as this is the…

A bit confusing at first as this is the first time I used this tool. But yeah, as soon as you get used to it it'll get easier to use. 5 star for you since I like AppFolio a lot!

AppFolio is Great for New Hires

AppFolio is easy to use, they provide excellent training videos, for new hires and support for clients. We actually have each new hire, no matter the role, review AppFolio Basics training videos.

AppFolio is responsive

AppFolio is responsive, professional and friendly when responding to customer inquiries. The service is thorough and the staff are well-trained to handle issues as they come up.

Appfolio is very easy to use

Appfolio is very easy to use. I am brand new to property management and was able to learn to maneuver Appfolio within the first day of using it.

Very helpful

Have been using for 2 years, very user friendly. Good customer service, open to making changes based on customer feedback.

AppFolio is a very effective system…

AppFolio is a very effective system that provides a significant wealth of data storage capability designed specifically for real property management companies with great ease of navigation for those with minimally moderate levels of experience. At the Novice level, it may be somewhat daunting. However, assistance has increasingly become readily available. AppFolio has become my primary tool to effectively manage my business. Thank-you.

AppFolio Property Manager has been a…

AppFolio Property Manager has been a work in progress. It was a tough transition (as most are) from our old software. Assistance was both good and not so good at the beginning. Some of that was due to ever changing AF support personnel, some of it was self inflicted. I really love the way R&D is willing to keep putting new ideas and processes on the roadmap. Enjoy the users group, and the notification of new enhancements. Looking forward to 2021, as I am certain everyone is.