AppFolio Property Manager Reviews in July 2025: User Ratings, Pros & Cons

"Very User Friendly"

What do you like best about AppFolio Property Manager? I like the ease of sharing documents with residents—notices generated in the system are automatically uploaded to resident files.

"Credit Score"

What do you like best about AppFolio Property Manager? Tenants paying rent online and turning in maintenance request online.

"Great for managing properties and user friendly accounting platform. Terrible customer service."

What do you like best about AppFolio Property Manager? Appfolio helped us move all of our tenants to an online communication and payment system, which has saved us a ton of time and money. They are continually updating and making improvements to the platform to meets their customers needs.

"Easy to use, great customer support"

What do you like best about AppFolio Property Manager? Very intuitive software. A lot of training was provided, but our team was able to figure most of it out on our own. Very robust features. When comparing to other similar softwares, it had the most features (accounting, communications, compliance, ARB, maintenance.)

"Appfolio Property Management is very user friendly!"

What do you like best about AppFolio Property Manager? The customer service they provide is beneficial. They are quick to get back to you about any issue you might be having. The thought of everything about property management when they designed this program. We use the program in every facet of our business, submitting Accounting reports to our Owners to maintenance for our tenants. The upgrades and updates are almost always helpful for how we do business.

"Easy to use"

What do you like best about AppFolio Property Manager? Easy to use, the tutorials help with getting the team up to speed

"Very Helpful Product"

What do you like best about AppFolio Property Manager? All-encompassing platform for communication with tenants and vendors. I can text, email, or call from one page.

"Appfolio is constantly updating it's features, but can sometimes get lost in the details."

What do you like best about AppFolio Property Manager? Appfolio has okay SMS tools for communicating directly with tenants and vendors. Having these SMS and emailing options within one place makes consolidating information easy!

"Simple and easy PM software"

What do you like best about AppFolio Property Manager? Simplicity, user-friendly Easy to use interface, lightest software and speed, various type of customisation.

it never worked

it never worked, it sucks, yelp has only 1.5 ratings