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AppFolio Property Manager - Property Management Software

AppFolio Property Manager Reviews in August 2026: User Ratings, Pros & Cons

Revolutionizing property management through automation and efficiency.

4.18

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Starts from $250 / Month

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AppFolio Property Manager Reviews & Ratings

4.18

Very Good

Based on 1016 ratings & 1134 reviews

Are you using AppFolio Property Manager?

Rating Distribution

Excellent

(761)

Very Good

(171)

Good

(38)

Poor

(27)

Terrible

(137)

Spotsaas Editor’s POV

AppFolio Property Manager handles rent collection, lease tracking, and tenant communication through a single dashboard. Before shortlisting, verify that the platform supports your specific property types—it's optimized for residential and small commercial portfolios, not large mixed-use developments. Check whether the mobile app meets your on-site needs; some ...Read more

AppFolio Property Manager pros and cons

  • Intuitive user interface

  • Automated workflows

  • Mobile access

  • Smart automation

  • Limited customization options

  • Higher pricing for small landlords

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Showing 351-360 out of 1134

CR

Carisa R. J

01/12/22

4 out of 5

"Very User Friendly"

What do you like best about AppFolio Property Manager? I like the ease of sharing documents with residents—notices generated in the system are automatically uploaded to resident files.

DD

Darla D

01/06/22

5 out of 5

"Credit Score"

What do you like best about AppFolio Property Manager? Tenants paying rent online and turning in maintenance request online.

AU

Anonymous User

12/28/21

3.5 out of 5

"Great for managing properties and user friendly accounting platform. Terrible customer service."

What do you like best about AppFolio Property Manager? Appfolio helped us move all of our tenants to an online communication and payment system, which has saved us a ton of time and money. They are continually updating and making improvements to the platform to meets their customers needs.

ES

Elizabeth S

12/23/21

4.5 out of 5

"Easy to use, great customer support"

What do you like best about AppFolio Property Manager? Very intuitive software. A lot of training was provided, but our team was able to figure most of it out on our own. Very robust features. When comparing to other similar softwares, it had the most features (accounting, communications, compliance, ARB, maintenance.)

VM

Vivian M

12/17/21

5 out of 5

"Appfolio Property Management is very user friendly!"

What do you like best about AppFolio Property Manager? The customer service they provide is beneficial. They are quick to get back to you about any issue you might be having. The thought of everything about property management when they designed this program. We use the program in every facet of our business, submitting Accounting reports to our Owners to maintenance for our tenants. The upgrades and updates are almost always helpful for how we do business.

AP

Ashton P

12/12/21

5 out of 5

"Easy to use"

What do you like best about AppFolio Property Manager? Easy to use, the tutorials help with getting the team up to speed

DM

Denise M

12/04/21

4.5 out of 5

"Very Helpful Product"

What do you like best about AppFolio Property Manager? All-encompassing platform for communication with tenants and vendors. I can text, email, or call from one page.

NC

Normand C

11/30/21

3.5 out of 5

"Appfolio is constantly updating it's features, but can sometimes get lost in the details."

What do you like best about AppFolio Property Manager? Appfolio has okay SMS tools for communicating directly with tenants and vendors. Having these SMS and emailing options within one place makes consolidating information easy!

AU

Anonymous User

11/24/21

4.5 out of 5

"Simple and easy PM software"

What do you like best about AppFolio Property Manager? Simplicity, user-friendly Easy to use interface, lightest software and speed, various type of customisation.

AT

Adi Tonangi

11/02/21

1 out of 5

it never worked

it never worked, it sucks, yelp has only 1.5 ratings

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].