Alexandria Reviews in June 2026: User Ratings, Pros & Cons
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Alexandria offers custom pricing plan
Alexandria Reviews & Ratings
Spotsaas Editor’s POV
Alexandria is an innovative library management tool that focuses on customization and user experience. Its dedication to tailoring solutions for individual libraries makes it a standout choice for librarians.Read more
Alexandria pros and cons
Customizable library experience
24/7 support
User-friendly interface
Tailored solutions
May require training
Limited integrations
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Showing 341-350 out of 400
SL
Sarah Lewis
10/10/16
Great!
The software is easy to use and install and very powerful in terms of features.
JD
June Davis
10/10/16
Help!
If I have ever had a problem, or needed to contact this company, I have received prompt replies and help! I feel that the support is just as important as the product! I am able to do anything that I need to do with this program and have benefited from having the hosted service, especially with no tech person on site for our school!
NH
Nancy Hopkins
10/10/16
Awesome Alexandria Library Automation Software
Alexandria is easy to use and the support system has always been helpful when I have had an issue that I didn't know how to solve. This system would be an asset to any Library.
DD
Denise Drach
10/10/16
Great Customer Service
Whenever I have had any difficulties the people on the help line have always been patient and explained things in a way that even a non techie like me can understand.
CW
Candi Whitehead
10/10/16
User Friendly
User Friendly with lots of extras!
DF
Dorothy Fasold
10/10/16
Alexandria
This was the first Automation system that our library use and we still are using it today, We started using it back in 1990.
DL
D. Laura
10/10/16
New Library with New System
The Support Team has been excellent! There are a few areas that I found cumbersome to get the results I wanted. The Companion Corp. team was been wonderful assisting me through the process. Ultimately I will have a few suggestions that may help make some of the processes more user friendly, if possible to be come a part of the program.
BE
Bill Evans
10/10/16
Simple, easy, what's not to like?
We decided to move from onsite library to Alexandria cloud version and migration was quick easy. I didn't have to do anything once the Alexandria tech started to process except sit back and wait. It was over the next day and we were up and running with no downtime since it was done at the end of the previous day. Since then, I've only had to call tech support once and even then it was "user error". I wish all of our enterprise software as a service was so easy!
MP
Mely Paez
10/10/16
Technical Support
The technical support for the Alexandria Library Automation Software is awesome. They are available 24/7.
C
Customer
10/10/16
Wonderful!
The tech support is always friendly and available to help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].