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Alexandria - New SaaS Software

Alexandria Reviews in May 2025: User Ratings, Pros & Cons

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4.3

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Alexandria Reviews & Ratings

4.3

Very Good

Based on 386 ratings & 400 reviews

Rating Distribution

Excellent

(204)

Very Good

(139)

Good

(57)

Poor

(0)

Terible

(0)

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Showing 331-340 out of 400

CM

Cindy Mitchell

10/10/16

4 out of 5

Problems

When we change years or upgrade systems we have trouble making everything work. It takes several attempts before it is all working. We have to contact our tech guys to contact your tech guys and becomes a long process.

WR

Wendie Roberts

10/10/16

4 out of 5

Some parts could be more user friendly

In all Alexandria is a very good program. I think some parts can be more user friendly. Like being able to make the script larger. Giving reports and setting a more obvious names

CB

Carla B

10/10/16

4 out of 5

Always improving

Alexandria is an innovative, well-designed, system. Like any system, it is not perfect, but the staff are very open to changes.

CV

Cindy Vernon

10/10/16

4 out of 5

Very easy to use

I have used Alexandria for 5 years now and find it easy to use for circulation and it also is easy to use to catalog materials and run reports. I do find the researcher portion for student use a little clunky, especially the title and subject search (or browse portion). I think that it should just have an advanced search and simple search.

JH

Jody Hauser

10/10/16

4 out of 5

I love using Alexandria! The tech department is the best!

Alexandria is easy to use, affordable for our district and I can not say enough about Tech support. When I started as a MLS I didn't have any experience with Alexandria and the I called the tech department many times a day. They are patient, fast and knowledge.

CH

Cherice Hall

10/10/16

4 out of 5

Great Customer Support!

All o f the Support people have solved my issues.

PS

P. Simpson

10/10/16

4 out of 5

Alexandria works well, but we would like some added features

We are generally please with Alexandria, although there are always tweaks that could make things better.

C

Customer

10/10/16

4 out of 5

"Alex" much improved

Alex has improved so much over the years. I LOVE the 5 second cataloging. Reports are flexible and cover just about anything your need to know.

LS

Linda Skeen

10/10/16

4 out of 5

Alexandria

I have used Alexandria as a school librarian for over 15 years. I would recommend it as a school library OPAC. The search for books could be a little more intuitive, especially for the younger students who have a hard time spelling.

L

LJB

10/10/16

4 out of 5

Works Consistently

Works consistently. The few times I have needed to call support, they were very friendly and quick to help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].