Alexandria Reviews in May 2025: User Ratings, Pros & Cons

Alexandria Rocks

I have used Alexandria in my school library for many years and I have always been happy with it. I have had maybe one or two issues over many years of use and each time the issues were resolved quickly by Alexandria's tech support.

25th year

I have been using Alexandria for 25 years and it is a good product. It's fast, mostly user friendly and offers a variety of reports. Good customer service and overall a good library circulation program.

Few problems, but little feedback to suggestions

We have had relatively few problems and the tech department is very helpful. But I have made some suggestions and you never hear back on what is happening. Also, I have been hearing problem about the Version 7 so am afraid to try it.

Good Library apps

This new version of Alexandria has many great features and really streamline the catalog process.

Works like it should!

Tech support is good and features of the software are decent. Would like more flexible report options (like a Crystal Reports type interface), but for the most part I am able to find what I need.

Alexandria Library Software

Very user friendly. Many commands can be chosen via drop down menu or command key making it quick to switch between actions (ie. bookdrop, check out, etc.). Reports are sometimes tricky to navigate in order to show the exact information you are needing to pull.

Alexandria Review

Alexandria has provided excellent service throughout the 16+ years we have used them since we first automated our K-12 school library.

Very Helpful Customer Service

I am new to Alexandria and have had to call multiple times for answers to basic questions and the team has always been helpful to me. Thank YOU!

Functional and clean

The library software is functional and clean. Importing of students could be a little easier but all in all it's a great program. If I were to fix anything I'd clean up the graphics on the admin side and bring a modern look to it.

Worth the Learning Curve

Although it's taken me a little time, I appreciate all of the functions of Alexandria. I love the capability to create my own reports for what I need. I came from a district that used Destiny software from Follett. It was what I was used to and it was quite simple. However, the format of the display has not been upgraded since it came out. Alexandria has a nicer, more pleasing look for students.