Alexandria Reviews in June 2026: User Ratings, Pros & Cons

Great customer service!!

I really like this library circulation program. It is very user friendly and if you have any questions the technical support is very helpful!

Alexandria - no need to fear, their tech people are here!

With Alexandria's unending features, there isn't anything you can't do. However, learning how to utilize all of these tools can seem daunting. I've had the best experience with their tech personnel every time I have called for the past 4 years. They're always able to help fix my issues within minutes, and normally teach me how to use something new. They're helpful, informative, and patient.

A+ for Alex!

My school, as well as the other schools in my district, run hosted Alexandria in our libraries. The hosting services Alex offers is fantastic. Having someone else in charge of updates, backups and any other issues that may come up, provides us all a tremendous peace of mind. Alexandria offers a wide variety of reporting options, their OPAC interface, including their younger Scout version, is very user friendly and the Alex support team is patient and thorough. I appreciate and find very ...

Student librarians highly recommend Alexandria.

Alexandria is a fantastic program with wonderful tech support when we really need it. I became a librarian by accident but soon learned that our small library had a great system that had been underutilized. With the help of tech support we soon had the library online and available to everyone! Students now teach new staff and parents how to use the online catalog. Student librarians are able to quickly navigate to whatever section of the system they need at the moment. Between the online ...

Great Product

I have only worked with this software for the last few weeks but so far so good.

Very Happy Librarian - Thank You!

This software is amazing. Love the hosted data. They have THE BEST tech answer line I have ever experienced. They are available 24 hours a day, 7 days a week, and they always have an answer. Thank you for making my life easier. I use Alexandria for a 22 campus school in California.

Pleased

We have been pleased with our many years of experience with the Alexandria Software. They are very helpful whenever we do have any questions or concerns.

Alexandria is Awesome!

Alexandria Library automation software is user friendly, convenient and a great tool overall. We enjoy many features of Alexandria including the helpful reports, flexibility of the utilities and ease of use for patrons. I have used other products for library automation in the past, but Alexandria is the best by far and I would highly recommend it to anyone looking for a new product.

Alexandria, the best library automation system

Our school purchased Alexandria over 20 years ago and we have been happy with it ever since. We have combined multiple library catalogs when we built a new school and the transition was super easy. We upgraded to the hosted version and the only problem we have had is when our local access is down.

Alexandria Review

Our school has been with Alexandria since the company began. I love the product and the customer service representatives are very pleasant and knowledgeable.