Alexandria Reviews in May 2025: User Ratings, Pros & Cons

Awesome Alexandria Library Automation Software

Alexandria is easy to use and the support system has always been helpful when I have had an issue that I didn't know how to solve. This system would be an asset to any Library.

Great for a Small School

We are a very small school. What I like about our program is the cost, reliability, and the customer service. When I was learning how to work the program they were great to give me lessons. The program always works the way it should but the few time tech people messed it up changing it to a new computer they helped me fix it quickly. I would suggest the tech person calls customer service before they transfer the program.

Alexandria is a very easy library software to learn and use.

I have used Alexandria for 8 1/2 years. It is easy to use. It is easily customizable. The tech support is helpful.

Love Alex!

We have been using Alexandria for over 10 years now. We love it and wouldn't use anything else!

Helpful Contacts

I have had nothing but a great experience every time I have had to call in for troubleshooting or asking how to use Alexandria. I am in my second year of using this program and the help could not be any better. Thank you

Great System

I have been using Alexandria for 4 years. There is much you can do in the system from holding books for students, bringing up reports on late books by classroom, creating check out policies for different grades, and when there is an issue, contacting a service tech is easy and they will walk you through the steps to help fix the issue. The one downside, figuring out how to change policies or holding policies is somewhat difficult to find in the system. There is so much, it would be nice to ...

Alex

The program offers a lot more than I use. Great tech support!

Alexandria has great technical support.

Alexandria is very user friendly and offers great technical support. The only reason I didn't give 5 stars is that some of the reports are a little hard to find.

Alexandria helps me keep my library in order one book at a time.

Alexandria is very librarian and elementary student-friendly. There are occasions I have to refer to the manual when trying to use the software but not very often.

Alexandria is a good program

I have used Alexandria for four years and have found it to be a useful program. It is user friendly and allows me to complete the tasks I need to. I did not give it five stars because there are a few reports I would like to see that they do not have and some of the reports do not work as I would expect them to. Overall, I am very pleased with the program and have recommended it to other schools in our district