Alexandria Reviews in May 2025: User Ratings, Pros & Cons

Love Alexandria!

We are a 5A independent school system with 10 schools, and Alexandria is perfect for us! We can do so many things with the students-- they can write and publish reviews within the software, they can put books on hold, they can even recheck their books online. There is a kiosk mode for self check out and self check in, and various security levels for the use of teacher, volunteers, and library staff. The reporting capabilities are great. Library tasks are easy to do in the software and the ...

Alexandria Library Automation Software

This software is easy to use, and the tech support is phenomenal. Many librarians complain about the software in their schools, but our district has had very few issues. Even when we switched from our previous system, it went smoothly with very few bumps. I recommend this software to any library.

Function, Support, ongoing Tips

I am loving the function and I believe it only gets better as the Alexandria upgrades and improves function. I think the support is great. I love being able to reach out and have someone talk me through anytime I find myself at a lost for a solution. I enjoy the email tips of the month even if I already know how to do whatever the tip is. It is always great to be able to review and refresh ones understanding.

Great Customer Service

We appreciate being able to talk to a real person on the phone whenever we have questions. Tech support reps are always friendly, patient, and willing to walk us through any issues. Alexandria sales reps are responsive when we have questions or need quotes, but never pushy. The software is reliable, intuitive and allows as to customize reports and labels more easily than other systems we have used.

DPLAKids.com Loves this program!

Our small private school, DPLAKids.com, loves this library program! We were able to set up our library (under 6,000 books) with ease and their tech support is always easy to talk with as well as work with!

Great Customer Service

This company is reliable and always looking for ways to make our jobs easier. Great technical support, customer service and always teaching us new things.

Alexandria has been a great automation solution for me.

I chose to switch to using Alexandria Library about 5 years ago and have always been happy with the program. Technical support is great, the program works without glitches, and it was easy to set up and use. I love having student pictures in the checkout screen so I know I am checking out books to the right student. I also enter Accelerated Reader ZPD ranges as students' nicknames, so I always know if students are checking out books in their reading levels. Reports are easy to customize to ...

Easy to use

Fast easy to use.

Alexandria is a great product and its tech help is fantastic.

I would recommend Alexandria to anyone.

Happy Alexandria User

The tech support is amazing! Always a real person with quick solutions!