Alexandria Reviews in June 2026: User Ratings, Pros & Cons

16 years and still happy!

I've been using Alexandria for about 16 years at two different schools, and I love it. It's powerful, and effective. The transaction log saves me all the time. 24/7/365 tech support is amazing.

Great customer service!

Alexandria is an awesome product! The customer service is unsurpassed - no matter what the problem I throw at them, they are able to help me solve it. Uploading my new Marc records have never been easier, and the tools and reports integrated into the software make my job as a LMS easier.

I would highly recommend Alexandria to anyone.

I have found Alexandria to be easy to learn and very helpful in maintaining the records of the library. The many report options has been extremely useful in managing the collection. Alexandria support always has excellent customer service, as well.

love the convenience of this program

I can do everything from 1 screen

Easy to use and a great program!!

This program is well used at our school and very easy to use by our librarian. It has created an accountability system in our school library and allows us to catalog our books.

Reliable Circ System & Excellent Customer Serivce

We have used Alexandria in our district for the last 5 years. We find the system to be reliable & user friendly. Our student workers have no trouble using it effectively and accurately. We have also called the tech support or customer service people on a regular basis for different issues or questions and have always received the help we needed in a pleasant, timely fashion.

Alexandria Library Automation System

Alexandria is one of the easiest programs I have ever used. Great support when there are any issues.

No reason to look elsewhere

Our school system has always used Alexandria so I don't have experience with others systems. But it does everything we need it to, the website and customer support are fantastic and we love the colorful user-friendly interface. Never had any problems and we've been using it for close to twenty years.

Always there for us!

For the past decade I have been using Alexandria Library Automation Software and have consistently gotten my questions answered and problems solved by calling their helpline tech department. Several years ago our school district considered other software options but decided to stay with Alexandria due to the excellent service they have provided us.

Always Helpful!

As a a working librarian, I appreciate that this company is quick to troubleshoot and answer questions!