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8.4

Spot Score

Airwallex - Payment Gateway Software

Airwallex Review: Is It The Right Payment Gateway Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2ISO 27001
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Airwallex offers custom pricing plan

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SpotSaaS Analysis for Airwallex

Airwallex is a payment gateway software tailored for finance teams in large enterprises and medium businesses seeking to manage global transactions efficiently. With a rating of 4.3 out of 5 from 341 user reviews, it is broadly validated by its user base, indicating a strong level of satisfaction.

Airwallex excels in supporting various payment methods and facilitating local currency transactions, making it an attractive option for companies operating in multiple countries. Users appreciate the minimal setup time, which allows for quick integration into existing systems. However, potential buyers should be aware that the fee structure can be complex, which may require additional time to fully understand.

Quick facts about Airwallex

Rating4.3/5 (341 reviews) | SpotScore: 8.4/10Best forLarge enterprises, medium businessesPricingQuote-based — contact salesDeploymentBrowser BasedTop strengthSupports various payment methodsWatch-outFees can be complex

What is Airwallex?

Airwallex is a payment gateway software for online businesses and e-commerce websites. It helps to accept payments via credit/debit card, UPI, net banking and other alternate payment methods. Airwallex enables you to receive payments across the world in your local currency with minimal setup and integration time.

Pricing

  • Airwallex offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Airwallex Software Demo

Airwallex was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Airwallex

Team types
Large Enterprises, Medium Business

Why teams choose Airwallex

  • Supports a wide range of payment methods.

  • Facilitates local currency transactions for global reach.

  • Quick and easy setup process.

Is Airwallex right for you?

What buyers should know before shortlisting Airwallex

Airwallex is designed for online businesses looking to accept a variety of payment methods globally. Its ability to handle local currency transactions is a strong point, but the fee structure may be confusing for some users.

Pros and cons

Airwallex pros and cons

  • Airwallex pros
  • Supports a wide range of payment methods.

  • Facilitates local currency transactions for global reach.

  • Quick and easy setup process.

  • Airwallex cons
  • Fee structure can be complex and confusing.

  • Customer support options may be limited.

4.3/5 rating
725 verified reviews

Ready to try it?

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Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Airwallex side-by-side with top Payment Gateway Software alternatives.

Stripe Payments
Global Payments
Checkout.com
+6 more
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What is the pricing of Airwallex?

Airwallex uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingAirwallex offers custom pricing
Pricing Model
Quotation Based

Airwallex reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 725 reviews, with strong overall satisfaction.

What buyers like

  • Supports various payment methods
  • Local currency transactions
  • Minimal setup time

Common complaints

  • Fees can be complex
  • Limited customer support options
  • Not ideal for very small businesses

4.3

Very Good

Based on 341 ratings & 725 reviews

Rating Distribution

Excellent

(712)

Very Good

(1)

Good

(1)

Poor

(1)

Poor

(10)

What users are saying

KS

Kristina Szabo

07/11/24

5 out of 5

They responded fast and resolved the…

They responded fast and resolved the issue swiftly. Best customer service I got from a financial institution

GF

Gabriel Fernandes

07/10/24

5 out of 5

Impressed by the consistent level of…

Impressed by the consistent level of customer service and professionalism received by the Airwallex team.

AH

Alexandre Hélart

07/08/24

5 out of 5

Fine - good customer support.

Hi, I have been a client for several years. I reached their support via email, several times. Within 4 hours, they replied and properly assisted me. I ...

Read more

MW

Minnie Wang

07/08/24

5 out of 5

Good and quick response to solve the issue

Honest and quick to answer the questions

AK

Amos Kng

07/04/24

5 out of 5

Airwallex Support

Great experience working with the support team from AirWallex to reinstate my account. They had the right verification measures coupled with swift and ...

Read more

JP

jignesh Parmar

07/04/24

5 out of 5

AIRWALLEX VERY GOOD SUPPORT STAFF WHO…

AIRWALLEX VERY GOOD SUPPORT STAFF WHO ALWAYS GIVE YOU REPLY ON TIME AND SOLUTION

What are the features of Airwallex?

33%

Feature coverage

4 of 12 tracked features

Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…

Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…

Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…

Website Payments is a feature that allows users to conveniently make and receive payments online through a website. This feature is widely u…

Security & Compliance

Airwallex security and data handling

Key compliance certifications and security features for IT and security teams evaluating Airwallex.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✓ Certified
PCI DSS✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Airwallex Support Options

Customer ServiceOnline
LocationSan Francisco, California

Connect with Airwallex

Frequently Asked Questions About Airwallex

Common questions buyers ask before choosing Airwallex.

Airwallex is a Payment Gateway Software. Airwallex offers Invoice Payment, Multiple Currency Processing, Website Payments and many more functionalities.

Buyers commonly note the following limitations of Airwallex: Fee structure can be complex and confusing.; Customer support options may be limited.; Not suitable for very small businesses..

Some top alternatives to Airwallex includes Stripe Payments, Global Payments, Checkout.com, PayPal and PayNet.

Airwallex offers Quotation Based pricing model

We don't have information regarding integrations of the Airwallex as of now.

The starting price is not disclosed by Airwallex. You can visit Airwallex pricing page to get the latest pricing.

Ready to try it?

Get started with Airwallex

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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