Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

"CRM with sales automation"

What do you like best about Agile CRM? Agile has an intuitive interface and includes multiple features to automate communication with customers and the sales process. What do you dislike about Agile CRM? LinkedIn integration, it would be helpful if more details were synced to contacts. What problems is Agile CRM solving and how is that benefiting you? Managing stakeholder relationships, targeted email marketing, sales pipeline.

"Good software for customer organization"

What do you like best about Agile CRM? Agile crm is a easy platform to use, customizable and simple. Not as good as salesforce, but it does a good job as a crm tool. What do you dislike about Agile CRM? Reports are not customizable, extracting info is complicated. Recommendations to others considering Agile CRM: i would recommend to invest more into integrations, improve reports and offer more customization options for data analysis. What problems is Agile CRM solving and how is that ...

"Easy and free for start ups with less than 10 users!"

What do you like best about Agile CRM? I like that it’s free when starting out, I’ll glad pay for it once I get this ship in the air! Seems like a lot of CRMs have the same platform layout... not sure who came up with it first but AgileCRM looks clean and I get headaches like I have with the other CRMs I’ve used. What do you dislike about Agile CRM? Nothing really, it’s as advertised... I’d like it to be a native integration with my other apps but that’s fine. I’m using another CRM for ...

"Great Software for Digital Agencies Just Getting Started!"

What do you like best about Agile CRM? I like the Free plan that offers everything you need to organize your business in the beginning stages. What do you dislike about Agile CRM? There are so many features I sometimes get lost in the dashboard. Even though it is very well grouped by "Sales" "Service" and "Marketing" Recommendations to others considering Agile CRM: If you are a solopreneur just getting started and want a great web based software to help you manage the prospecting and email ...

"automation at the forefront of our company"

What do you like best about Agile CRM? we like this tool because it facilitates our work in the company, with a wide variety of functions that allows us to organize our sales, tasks, calls, offers, among others. Tag facilitates the different actions and processes with customers, satisfies the needs of our business to grow proactively, this tool proposes our services to the market with an optimal platform, the values are affordable to the company, demonstrates a marketing automation easy to ...

"Incredible CRM of automation and sales management"

What do you like best about Agile CRM? Agile has incredible features and tools to make your business the best, with contact management to edit and select them, with easy search in categories, easy to use and an excellent administrator. What do you dislike about Agile CRM? Sometimes the interface is very slow or I have problems with the recipients when sending a number of emails, this can be a problem when I'm stuck at work. What problems is Agile CRM solving and how is that benefiting ...

"an Okay CRM management software"

What do you like best about Agile CRM? I like that we could use this to launch email campaign. You can also use this for personal email management. You can basically use the software to manage somebody else's email, and track when they are opened and all the replies. What do you dislike about Agile CRM? You have to schedule appointments in order to speak with the customer support, unlike most website have adopted chat box for immediate customer support. Also, you don't get a notification ...

"Nice CRM"

What do you like best about Agile CRM? The design is quite good and intuitive, it is good for small companies. What do you dislike about Agile CRM? It stops working suddenly and you need to refresh the website to move forward. It does not offer to many customizable options, so if you aren’t looking for detailed reports about sales performance this is not the best platform. Also, the storage is small and does not fits well medium to large companies. Recommendations to others considering ...

"Poor CRM developed without a QA Team"

What do you like best about Agile CRM? It was cheap and that is what triggered us to move from Hubspot Free Plan. Our needs increased and their Free Plan was no longer good enough for us. What do you dislike about Agile CRM? Email Campaigns had Images broken which their Support said was a known issue and we need to live with. They didn't permit me to import Contacts without Emails - we had quiet a few of them where we know the individual who had reached out to us on an event or through ...

"Excellent Software with a great API"

What do you like best about Agile CRM? Really well thought out, easy to use, powerful. But most of all, has an excellent API which allows for programmers from the outside to create events, tasks, leads etc from more complex business rules. What do you dislike about Agile CRM? In 2018 the software hasn't changed all that much, I'm told because they had a focus on GDPR. I hope this changes soon. It is a little expensive. I don't like that the emails are branded "Agile CRM" unless you pay ...