Agile CRM Reviews in April 2025: User Ratings, Pros & Cons

"Agile CRM is GREAT! "

What do you like best about Agile CRM? I enjoy that Agile is very comprehensive and easy to use. It has streamlined our entire process and saves me at least 50% of the time I was previously spending on data entry and tracking. What do you dislike about Agile CRM? So far I don't have many dislikes. I am currently trying to figure out exactly what the dashlet pre-populated stats stand for and where the information is acquired, however they offer many training videos, phone and live chat ...

"I like the team that supports Agile"

What do you like best about Agile CRM? I like the team that supports Agile. All team Prakash, Rabinder from IT ([email protected]) and customer support Joe, Ashley, Raj, Jeff and Jason who I was working with are great. They all have a positive attitude; they are passioned about their business and very dedicated to what they are doing for Agile. I can understand how hard to be so successful in such a turbulent environment as they are working in. What do you dislike about Agile CRM? Agile CRM ...

"CRM with lots of shortfalls and more headache than its worth "

What do you like best about Agile CRM? It is very easy to set up - if you need a bare-bones CRM this would work for you. It is relatively easy to upload new lead lists What do you dislike about Agile CRM? None of the reports are clickable, this is one of the most frustrating things. If you are looking at a report of deals for the day you can not click into the report to see each deal, you only see the number of deals by each rep not who it was or how much the deal was sold for. Tasks update ...

"Janky AF"

What do you like best about Agile CRM? More reasonably priced that other enterprise CRM solutions. Twilit integration was very helpful for our business. What do you dislike about Agile CRM? Geez where do I start. From the onset, and I mean while demoing, we almost bailed because the VOIP technology used by their account reps was so lousy we could not hear anything. Because they are entirely overseas they could only do voip. On top of that there was major English-as-second-language barriers ...

"Do not use "

What do you like best about Agile CRM? nothing its the worst experience i have had with a CRM What do you dislike about Agile CRM? Everything: customer service is bad always get vm, they don't call back within the time window they tell you, they speak to you as if you were doing something wrong and not a platform error, CRM is slow, does not load information quickly, have to refresh all the time, I can keep going but it would be a waste of time as it is using this CRM, in conclusion worst ...

"CRM with sales automation"

What do you like best about Agile CRM? Agile has an intuitive interface and includes multiple features to automate communication with customers and the sales process. What do you dislike about Agile CRM? LinkedIn integration, it would be helpful if more details were synced to contacts. What problems is Agile CRM solving and how is that benefiting you? Managing stakeholder relationships, targeted email marketing, sales pipeline.

"Good software for customer organization"

What do you like best about Agile CRM? Agile crm is a easy platform to use, customizable and simple. Not as good as salesforce, but it does a good job as a crm tool. What do you dislike about Agile CRM? Reports are not customizable, extracting info is complicated. Recommendations to others considering Agile CRM: i would recommend to invest more into integrations, improve reports and offer more customization options for data analysis. What problems is Agile CRM solving and how is that ...

"Easy and free for start ups with less than 10 users!"

What do you like best about Agile CRM? I like that it’s free when starting out, I’ll glad pay for it once I get this ship in the air! Seems like a lot of CRMs have the same platform layout... not sure who came up with it first but AgileCRM looks clean and I get headaches like I have with the other CRMs I’ve used. What do you dislike about Agile CRM? Nothing really, it’s as advertised... I’d like it to be a native integration with my other apps but that’s fine. I’m using another CRM for ...

"Great Software for Digital Agencies Just Getting Started!"

What do you like best about Agile CRM? I like the Free plan that offers everything you need to organize your business in the beginning stages. What do you dislike about Agile CRM? There are so many features I sometimes get lost in the dashboard. Even though it is very well grouped by "Sales" "Service" and "Marketing" Recommendations to others considering Agile CRM: If you are a solopreneur just getting started and want a great web based software to help you manage the prospecting and email ...

"automation at the forefront of our company"

What do you like best about Agile CRM? we like this tool because it facilitates our work in the company, with a wide variety of functions that allows us to organize our sales, tasks, calls, offers, among others. Tag facilitates the different actions and processes with customers, satisfies the needs of our business to grow proactively, this tool proposes our services to the market with an optimal platform, the values are affordable to the company, demonstrates a marketing automation easy to ...