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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 961-970 out of 1200

MV

Mary V

05/06/19

4 out of 5

"De los mejores CRM."

What do you like best about Agile CRM? Una de las cosas que más me gusta de Agile es su capacidad para exportar e importar contactos y organizarlos a través de etiquetas. Además, debido a su fácil de user plataforma, podemos filtrar las búsquedas de contactos incluso a partir de fechas (más allá del etiquetado), lo cual facilita la obtención de datos necesarios para el contacto que va más allá de las campañas que puedan lanzarse. Asimimo, posee un equipo de soporte técnico bien entrenado y ...

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CB

Chris B

04/25/19

4.5 out of 5

"It just works!"

What do you like best about Agile CRM? I've tried dozens of CRMs over the last few years while helping several clients (and my company) find a solid, all-around CRM system. The best thing about Agile is that it just works. Everything I've tried in the system configures easily and correctly and does what it claims to be able to do. What do you dislike about Agile CRM? The marketing automation system seems very dated and is the only part of the system that I find confusing. There aren't very ...

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AU

Anonymous User

03/30/19

1 out of 5

"Didn't find product useful. Very complicated GUI"

What do you like best about Agile CRM? The initial relationship. Seemed like it was going to work quite well. What do you dislike about Agile CRM? Ongoing, the product was onerous. It really is meant for bigger companies, probably in the over 100 employee range. The pricing is relatively high for what you get and what we used. Recommendations to others considering Agile CRM: Use google docs if you are a smaller company and save your money What problems is Agile CRM solving and how is that ...

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AU

Anonymous User

03/21/19

4 out of 5

"Good for the basics"

What do you like best about Agile CRM? "Logic" functions in campaign builder and customizing email templates What do you dislike about Agile CRM? Very glitchy and did not have a compatible API Recommendations to others considering Agile CRM: Covers the basics of email automation with custom logic functions. Has glitches but more customization than other options. What problems is Agile CRM solving and how is that benefiting you? Email automation

AU

Anonymous User

03/19/19

4.5 out of 5

"Agile CRM is GREAT! "

What do you like best about Agile CRM? I enjoy that Agile is very comprehensive and easy to use. It has streamlined our entire process and saves me at least 50% of the time I was previously spending on data entry and tracking. What do you dislike about Agile CRM? So far I don't have many dislikes. I am currently trying to figure out exactly what the dashlet pre-populated stats stand for and where the information is acquired, however they offer many training videos, phone and live chat ...

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AV

Armando V

03/19/19

4.5 out of 5

"A solid CRM and easy to use"

What do you like best about Agile CRM? The user interface and the good design of the structure helps to configure and integrate from the beginning the introduction of company data and new users is a simple task. It has a large number of automated functions that help you not lose time doing monotonous tasks. The section of communication with customers through notes, the tracking of the offers made and also the communication histories help to keep track of sales and all communications that ...

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AU

Anonymous User

02/17/19

4.5 out of 5

"I like the team that supports Agile"

What do you like best about Agile CRM? I like the team that supports Agile. All team Prakash, Rabinder from IT ([email protected]) and customer support Joe, Ashley, Raj, Jeff and Jason who I was working with are great. They all have a positive attitude; they are passioned about their business and very dedicated to what they are doing for Agile. I can understand how hard to be so successful in such a turbulent environment as they are working in. What do you dislike about Agile CRM? Agile CRM ...

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EQ

Elizabeth Q

02/12/19

1 out of 5

"CRM with lots of shortfalls and more headache than its worth "

What do you like best about Agile CRM? It is very easy to set up - if you need a bare-bones CRM this would work for you. It is relatively easy to upload new lead lists What do you dislike about Agile CRM? None of the reports are clickable, this is one of the most frustrating things. If you are looking at a report of deals for the day you can not click into the report to see each deal, you only see the number of deals by each rep not who it was or how much the deal was sold for. Tasks update ...

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AU

Anonymous User

01/27/19

0.5 out of 5

"Janky AF"

What do you like best about Agile CRM? More reasonably priced that other enterprise CRM solutions. Twilit integration was very helpful for our business. What do you dislike about Agile CRM? Geez where do I start. From the onset, and I mean while demoing, we almost bailed because the VOIP technology used by their account reps was so lousy we could not hear anything. Because they are entirely overseas they could only do voip. On top of that there was major English-as-second-language barriers ...

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EB

Ernesto B

01/25/19

0 out of 5

"Do not use "

What do you like best about Agile CRM? nothing its the worst experience i have had with a CRM What do you dislike about Agile CRM? Everything: customer service is bad always get vm, they don't call back within the time window they tell you, they speak to you as if you were doing something wrong and not a platform error, CRM is slow, does not load information quickly, have to refresh all the time, I can keep going but it would be a waste of time as it is using this CRM, in conclusion worst ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].