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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 951-960 out of 1200

KH

Khwaja H

10/31/19

3.5 out of 5

"Overall Good but some laggy Experience"

What do you like best about Agile CRM? The thing i like about agile CRM is very user friendly and the thing i like most is it has option for making duplicate leads ! What do you dislike about Agile CRM? The thing i hate about Agile CRM is that it can not carry huge data as it becomes too laggy . Recommendations to others considering Agile CRM: They should upgrade their stacks for handling huge data with no lags . What problems is Agile CRM solving and how is that benefiting you? We used it ...

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JV

Jonas V

10/28/19

3 out of 5

"Fantastic tool for marketing and sales automation that every company should use."

What do you like best about Agile CRM? What I like about this tool is the amount of functionalities that it offers typical of a CRM software, options such as tracking contact activities, marketing automation, managing appointments which work great for small to mid size companies with scalable opportunities in their future. It has uses so varied that adapt to any objective that you have as a user or company, no matter if you want to share content via email or if you want to coordinate a ...

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EZ

Erica Z

10/18/19

3.5 out of 5

"Ideal for customer acquisition and marketing functions. "

What do you like best about Agile CRM? This program is very important for me, since it gives me confidence in terms of sales automation. In addition notifications are really accurate and effective when establishing communication with customers. And, this Agile CRM stands out for the powerful capacity in its reports by email, what I like most about this function is that it is easy to see everything related to the opening of CTR and its rate. What do you dislike about Agile CRM? Although its ...

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MS

Mohammed S

10/15/19

4.5 out of 5

"Un excellent outil pour le service client."

What do you like best about Agile CRM? Cet outil peut être configuré pour répondre à vos besoins et je l’aime bien, car il permet aux utilisateurs d’y ajouter des champs personnalisés. L’équipe de support de ce logiciel est louable, ils sont très réactifs et le CRM Agile peut être intégré à d’autres outils pour faciliter votre travail. What do you dislike about Agile CRM? Ce logiciel est compliqué, il faut recevoir une formation sur son utilisation. Recommendations to others considering ...

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BH

Beverly H

10/15/19

4.5 out of 5

"All-in-one CRM"

What do you like best about Agile CRM? It's really an All-in-one CRM. It's fast, the interface is user-friendly, it allows you to view data contacts and conversations with customers easily, automates sales tracking. Centralizes management of sales and managing contact information. Simplifies project management and provide features for organizing tasks. Delivers realistic analysis with critical metrics that help us gain a deep understanding of the sales process and the interests of our ...

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JB

Jamison B

10/11/19

3 out of 5

"AgileCRM is a Flexible Tool at a Great Price"

What do you like best about Agile CRM? AgileCRM is one of the most cost-effective CRM tools on the market. It is significantly lesser expensive than similar options but still offers alot of customization available at different levels. What do you dislike about Agile CRM? You do sacrifice some advanced features of other options and it isn't as easy to connect with other applications. Recommendations to others considering Agile CRM: If you are working with a limited budget but still want a ...

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VT

Victor T

09/06/19

4.5 out of 5

"Great automated features."

What do you like best about Agile CRM? Besides its ease to setup i like it for its lots of native intergration with lots of webbased application such as gmails, quickbooks, twillis and then the emails automatically load from my gmail inside agile CRM. What do you dislike about Agile CRM? We had problem settingup links between our wordpress site until it was solved i see no dislike about it. Recommendations to others considering Agile CRM: Absolutely what you expect and would like to do on ...

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MG

Michael G

07/31/19

3 out of 5

"Potential but not setting my world on fire"

What do you like best about Agile CRM? Cheap so no excuse not to set-up a CRM for your business. Easy to get started loading clients, adding some email templates and improving your sales focus "Bing" when someone opens my emails. Great for follow up call. What do you dislike about Agile CRM? Only 3 email folders can be linked so all my customer responses now have to be dumped into one folder . Dashboard clunky and not really providing good triggers for follow-up What problems is Agile CRM ...

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AU

Anonymous User

07/31/19

4 out of 5

"Power packed CRM for small businesses"

What do you like best about Agile CRM? We used the free version of Agile because we only had 5 users. It did logging, tracking and tasks really well with a neat interface. We also ended up using the email campaigns. What do you dislike about Agile CRM? I think there's too much in the product so they've not been able to go in depth for each feature. For example, I used pipedrive after that which auto creates tasks for members depending on activity on an account. Agile did not have that when ...

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AU

Anonymous User

05/12/19

4 out of 5

"A CRM Tool That Punches Above Its Weight! "

What do you like best about Agile CRM? I am a small business owner and have been looking for an affordable CRM application that is both simple to use and powerful for scaling as my business grows. And I am so glad to have found Agile CRM! It has a clean and well-designed user interface and a highly customizable dashboard that aggregates all of the data and information that are important to you. What do you dislike about Agile CRM? It is hard to dislike this application. While it is not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].