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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 941-950 out of 1200

A

Adrain

01/17/20

4 out of 5

Critical sales data in one place

PROS: As the owner of a growing business I've been looking for a CRM application that is affordable, user-friendly, without compromising on features. I was relieved to find Agile CRM because it fits all those requirements and has a user interface that is well-designed and sleek. I found out that the dashboard could be customized simply and how effectively it brings together the information and data that you will need for your business to succeed.

B

Bill

01/14/20

5 out of 5

Great integration with key systems

PROS: Contact activity tracking, marketing automation, and CRM are all features that are integrated in this platform. While I haven't used the service desk activities features, I like that they even have it at all. I appreciated the contact timeline and how it shows me the timeline of a contact's activities. I also appreciated that an email drip sequence or a salesperson follow-up task can be triggered based on lead scores, form fills, page visits, and a host of other things. It is also a ...

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B

Bill

01/14/20

5 out of 5

Great integration with key systems

PROS: Contact activity tracking, marketing automation, and CRM are all features that are integrated in this platform. While I haven't used the service desk activities features, I like that they even have it at all. I appreciated the contact timeline and how it shows me the timeline of a contact's activities. I also appreciated that an email drip sequence or a salesperson follow-up task can be triggered based on lead scores, form fills, page visits, and a host of other things. It is also a ...

Read more

A

Antwon

12/31/19

5 out of 5

Very reliable and secure

PROS: I don't think there's another self-hosted and open source CRM out there that is as customizable, reliable, fast, and secure as Agile CRM. I really like how many functions it has, ranging from billing, project management, to contact management, which I think were all made possible by its open source nature. Our business sales saw a lot of improvement thanks to this CRM. I truly think that when it comes to customer relationship management software, any business would really find Agile ...

Read more

A

Antwon

12/31/19

5 out of 5

Very reliable and secure

PROS: I don't think there's another self-hosted and open source CRM out there that is as customizable, reliable, fast, and secure as Agile CRM. I really like how many functions it has, ranging from billing, project management, to contact management, which I think were all made possible by its open source nature. Our business sales saw a lot of improvement thanks to this CRM. I truly think that when it comes to customer relationship management software, any business would really find Agile ...

Read more

A

Annabell

12/19/19

5 out of 5

Not just versatile, it's also comprehensive

PROS & CONS What are the best aspects of this product? If you're looking for a tool with versatility and comprehensive coverage of all your needs, Agile CRM is a good fit. New user roles can be assigned easily, and the same can be said when you set up reminders. All it takes to complete a task, follow up on it, or create it is just a simple click. I can really see us using this software for a really long time. What aspects are problematic or could work better? They could really make this be ...

Read more

A

Annabell

12/19/19

5 out of 5

Not just versatile, it’s also comprehensive

PROS: If you're looking for a tool with versatility and comprehensive coverage of all your needs, Agile CRM is a good fit. New user roles can be assigned easily, and the same can be said when you set up reminders. All it takes to complete a task, follow up on it, or create it is just a simple click. I can really see us using this software for a really long time.

A

Annabell

12/19/19

5 out of 5

Not just versatile, it’s also comprehensive

PROS: If you're looking for a tool with versatility and comprehensive coverage of all your needs, Agile CRM is a good fit. New user roles can be assigned easily, and the same can be said when you set up reminders. All it takes to complete a task, follow up on it, or create it is just a simple click. I can really see us using this software for a really long time.

A

Annabell

12/19/19

5 out of 5

Not just versatile, it's also comprehensive

PROS & CONS What are the best aspects of this product? If you're looking for a tool with versatility and comprehensive coverage of all your needs, Agile CRM is a good fit. New user roles can be assigned easily, and the same can be said when you set up reminders. All it takes to complete a task, follow up on it, or create it is just a simple click. I can really see us using this software for a really long time. What aspects are problematic or could work better? They could really make this be ...

Read more

AU

Anonymous User

11/05/19

0 out of 5

"Bad company bad support you cannot communicate with this company in any waist of time"

What do you like best about Agile CRM? Nothing Iit was a waste of time i would not use it What do you dislike about Agile CRM? Bad company bad support you cannot communicate with this company in any waist of time Recommendations to others considering Agile CRM: dO NOT USE What problems is Agile CRM solving and how is that benefiting you? Did not realized anything just a waist of timePOS

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].