8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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K
Karthik
06/03/20
Betty was very helpful in quickly…
Betty was very helpful in quickly identifying and solving the issue with DKIM / SPF records
SF
Susan Fullbrook
06/03/20
Fabulous product and great support…
Fabulous product and great support team. Highly recommended
P
Peter
06/02/20
Intuitive and great support
AgileCRM is complete, but it is easy to start with. Easy to edit, easy to import and quite intuitive. I have not used the automation features, but capturing mail from a WP-site with their forms is straightforward. I appreciate how well they integrate with my email; all contacts have an email summary fetched from my account. The support is really super. They answer quickly and solve whatever problem there is. We have been using the free option for a few months now, to get to know the ...
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AW
alex ward
06/02/20
Great customer service and very easy to…
Great customer service and very easy to use CRM.
RA
Rowand Al-kamali
06/01/20
Very good option for startups that want…
A very good option for startups that want to try something for free. The free plan comes with advanced features such as automation, landing pages, web rules, etc.. I highly recommend it. Their support team is quite robust and supportive.
LM
Lars Meyer
06/01/20
An amazingly well-integrated tool
An amazingly well-integrated tool that gives competing products a real run for their money. Strongly recommend
FM
Feliz, Makuntima
06/01/20
Support session with Jason Smith.
First, it was not easy to a stable communication due to the issues with my microphones... and, to be host, I really appreciated the patience from the Agent, as well as the way He took care of my situation up the solution. It was really a great experience, much appreciated.Keep it up!
BA
Bill Alpert
05/29/20
Agile is unassuming yet powerful
Agile is unassuming yet powerful. The range of features is nothing short of amazing all at a very reasonable price. I have received excellent support for all my questions. A special nod to Prakash, who seems to respond to my emails even late at night. Kudos to the Agile team. A great product at a great price.
AB
Alisa Boysis
05/29/20
Best customer support experience!
Might be the best customer support I've ever dealt with! Chris, the guy who was helping me, was very quick and knowledgeable. He emailed me back to my initial request within 3 minutes, jumped on a video call with me and quickly walked me through solving the issue I had.Thank you!
OU
Office Us Tax
05/29/20
Jason was so friendly and helpful
Jason was so friendly and helpful, I'm very excited to learn agile and for more training calls.